I am a fully signed up member of the CA bashing bandwagon and for the same reason as William, I have to use their products every day. The ArcserveIT Exchange agent at our HQ has never ever given me a clean backup in a year, there is always an error message or some small glitch. I do restore fairly regularly so it does work (although it's very tricky to restore as well) but it's so inconsistent.
There is a Service Pack 2 for ArcserveIT 6.61 which I assume you are using? You can get it from the CA site or I can mail it to you (11MB zip file), you have to run it on both the backup server and the server with the agent on it. James. > Warning: Unhelpful, but very therapeutic, rant: > > I don't have much in the way of useful assistance here, other than, don't > use ArcServeIT. The exchange agent is crap. It's worse than a buttload of > POP connectors. > > Is this opinion from the bandwagon of Computer Associates bashers? No, it's > from using the poorly written product for a few years. I no longer support > nor intend to jeopardize important information such as email with any CA > product as a result of working with the Exchange Agents. They do make some > good software, but not in this department. > > Again, though ignored multiple times before, I invite Computer Associates to > join this forum of peers and defend their applications to the people that > actually use them. Because, last I checked there is no Computer Associates > MVP programme, and frankly you don't have enough money to afford me to look > up the answer. > > Otherwise, it would seem you need sufficient rights to install this > software, and you don't have such. > > Some thoughts... > > >>Exchange server 5.5 SP2 > > Why only sp2? I hope you at least have the post-sp2 IMS fixes applied or > you do not have this connected to the internet. > > >>I suspect the Exchange Administrator account is corrupted. > > Not the likely target. > > >>I logged into the Service Account and made sure I was Administrator there > too. > > I'm not sure I understand that. > > >>When I tried to install A/V software I couldn't log in as Exchange > Administrator either. > > That must have been the other frustrating piece of crap software known as > EjaculateIT. Personally, I'd go with grisoft's product (www.grisoft.com), > as Warren has done, if I could. > > The above thoughts are solely my own. > > William Lefkovics, MCSE, A+, ExchangeMVP > > > -----Original Message----- > From: Warren Walker [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, October 30, 2001 6:12 AM > To: MS-Exchange Admin Issues > Subject: Exchange 5.5/Arcserve backup > > > Can anybody offer any words of wisdom on this? > > -----Original Message----- > From: Warren Walker [mailto:[EMAIL PROTECTED]] > Sent: October 29, 2001 7:46 AM > To: MS-Exchange Admin Issues > Subject: ARCSERVE for IBM 1/2" DAT 35/70MB drive...Administrator rights > on Exchange 5.5. > > > I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server > 5.5 SP2 data files. I get an error message that tells me that the files > were not copied onto tape and that I should check to make sure I have > Administrator rights on the files. I tried to log into Exchange Server > under the same administrator password and there's no problem. I logged into > the Service Account and made sure I was Administrator there too. > > But, When I tried to install A/V software I couldn't log in as Exchange > Administrator either. > > Where do I look to resolve my password problems? I suspect the Exchange > Administrator account is corrupted. Also, one of my users lost his word > functionality and even though I've scanned his machine with two different > antivirus programs, I can't find any viruses or worms, which brings me back > to Exchange Server. Unfortunately, I can't install an A/V program for > MS-exchange until I resolve the Exchange Administrator account which won't > let me install the A/V software. > > Any ideas? > > Thanks in advance. > > Warren Walker List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
