are the messages that she complains about always from the same person?  there is
a whole lot to email that isn't controlled by the recipient...

-- Drew
********************************
Visit http://www.drewncapris.net!  Go!  Go there now!
"One kind word can warm three winter months."  Chinese proverb

-----Original Message-----
From: Dave Pollak [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 14, 2001 10:54 AM
To: MS-Exchange Admin Issues
Subject: Long Delays between send and receive


Hello,

I'm a very very very part-time Exchange 5.5 administrator. One of my users
complains periodically that emails sent to her have very long delays between
the send time and receipt - 5 to 7 hours in some cases (confirmed by
comparing send and received times). She assures me that the problem is here
and she uses Outlook everyday so she must be correct. Anyway, she gets other
messages during the delay from other senders. I see no errors in Event
Viewer @ various logging levels and i can see when a connection is made to
the remote smtp server. There are  no messages waiting here. I don't notice
any long delays elsewhere and messages sent to and from  my hotmail account
take minutes. It seems to me that the delays are consistently with the same
senders but I can't confirm that  I don't know where to begin
troubleshooting this problem. Have read the O'Reilly Exchange Admin book
from cover to cover (well, a couple of chapters anyway) and have poked about
through the MS knowledge base. Did I mention that I'm a part-time Exchange
Administrator i.e.  know nothing?

Dave Pollak
Information Systems Specialist
Town of Bedford
603.472.5242
[EMAIL PROTECTED]



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