Trust but verify Ronald Reagan I would ask her to test the theory with you there for three different addresses. Have those people send an email. If it does not reach her in 60 seconds. I would use a program like NeoTrace to see every step. I did that once and found out that a router at a large company was slowing things down. Actually the router was down and all the mail to class C type addresses were being rerouted
The other thing is that mail is not guaranteed to be instant just that it is delivered. Because of different variables (someone could be sending a large gif or spreadsheet) mail may take a few hours depending on ISP other issues. ellery july Technical Lead Northwest Area Foundation 332 Minnesota e-1201 St. Paul, MN 55101 email - [EMAIL PROTECTED] phone - 651-225-3895 fax - 651-225-7695 -----Original Message----- From: Dave Pollak [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 14, 2001 10:54 AM To: MS-Exchange Admin Issues Subject: Long Delays between send and receive Hello, I'm a very very very part-time Exchange 5.5 administrator. One of my users complains periodically that emails sent to her have very long delays between the send time and receipt - 5 to 7 hours in some cases (confirmed by comparing send and received times). She assures me that the problem is here and she uses Outlook everyday so she must be correct. Anyway, she gets other messages during the delay from other senders. I see no errors in Event Viewer @ various logging levels and i can see when a connection is made to the remote smtp server. There are no messages waiting here. I don't notice any long delays elsewhere and messages sent to and from my hotmail account take minutes. It seems to me that the delays are consistently with the same senders but I can't confirm that I don't know where to begin troubleshooting this problem. Have read the O'Reilly Exchange Admin book from cover to cover (well, a couple of chapters anyway) and have poked about through the MS knowledge base. Did I mention that I'm a part-time Exchange Administrator i.e. know nothing? Dave Pollak Information Systems Specialist Town of Bedford 603.472.5242 [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm