Trust but verify 
Ronald Reagan

I would ask her to test the theory with you there for three different
addresses. Have those people send an email. If it does not reach her in 60
seconds. I would use a program like NeoTrace to see every step.  I did that
once and found out that a router at a large company was slowing things down.
Actually the router was down and all the mail to class C type addresses were
being rerouted 

The other thing is that mail is not guaranteed to be instant just that it is
delivered. Because of different variables (someone could be sending a large
gif or spreadsheet) mail may take a few hours depending on ISP other issues.

ellery july
Technical Lead
Northwest Area Foundation
332 Minnesota
e-1201 
St. Paul, MN 55101
email - [EMAIL PROTECTED]
phone - 651-225-3895 
fax   - 651-225-7695  

-----Original Message-----
From: Dave Pollak [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 14, 2001 10:54 AM
To: MS-Exchange Admin Issues
Subject: Long Delays between send and receive


Hello,

I'm a very very very part-time Exchange 5.5 administrator. One of my users
complains periodically that emails sent to her have very long delays between
the send time and receipt - 5 to 7 hours in some cases (confirmed by
comparing send and received times). She assures me that the problem is here
and she uses Outlook everyday so she must be correct. Anyway, she gets other
messages during the delay from other senders. I see no errors in Event
Viewer @ various logging levels and i can see when a connection is made to
the remote smtp server. There are  no messages waiting here. I don't notice
any long delays elsewhere and messages sent to and from  my hotmail account
take minutes. It seems to me that the delays are consistently with the same
senders but I can't confirm that  I don't know where to begin
troubleshooting this problem. Have read the O'Reilly Exchange Admin book
from cover to cover (well, a couple of chapters anyway) and have poked about
through the MS knowledge base. Did I mention that I'm a part-time Exchange
Administrator i.e.  know nothing?

Dave Pollak
Information Systems Specialist
Town of Bedford
603.472.5242
[EMAIL PROTECTED]



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