Or figure out where the real problem is. Exchange by itself should not under any circumstance crash a server unless it is screwed somehow.
I'd immediately look at Ejac-U-Late or ArcServe and see if the problem is in one of those. Either can cause Exchange to dig itself into a hole. Has ArcServe been having backup problems/hung backups/etc? All kinds of neat things can happen when it does. Are you up-to-date on any patches for it? Do your users have good desktop A/V that scans corporate email? If so, can you disable Ejac-U-Late on a restart and see if things stay functioning? Are you up-to-date on any patches for it? The change in Networking doesn't seem like a likely culprit to me, although the timing of the change and the start of problems is interesting. Is EjacULate doing automatic updates over the internet. Is it SUCCESSFULLY doing them now? Anything else interesting/different in your event logs? -----Original Message----- From: Preston Jeffares [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 1:40 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control So then he needs to limit it using the optimizer. -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 2:34 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control True, but he says after a time the memory usage crashes his box, so it must be going overboard. -----Original Message----- From: Preston Jeffares [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 11:10 AM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control This is common. STORE.EXE will use all available memory unless manually limited in the Optimizer. -----Original Message----- From: Geoff Waycik [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 1:07 PM To: MS-Exchange Admin Issues Subject: Information Store memory utilization is out of control I look after two servers for clients with Exchange Server 5.5 SP4 installed. Recently, one of the server's STORE.EXE process (lets call it SERVER1) started going out of control with respect to memory utilization. It starts at a reasonable 5M to 10M of memory used, then gradually climbs to about 300M. If I stop and restart the IS service, 400M to 500M of memory will clear up and STORE.EXE will drop down to it's usual 5M to 10M. If I don't stop and restart, the server starts to crumble, complaining about running out of memory. Software Installed on both Servers Are: Microsoft Small Business Server 4.5 Inoculan for Small Business Server (i was young and foolish) ArcServe for Small Business Server (ditto) Latest Service Packs and hotfixes for OS SP4 for Exchange, no hotfixes Memory for SERVER1 = 512M Memory for SERVER2 = 384M The one thing they have done recently is to upgrade their Internet service to DSL. SERVER1 network was upgraded first and almost immediately they began having this problem. The other server's network was upgraded last week but am not sure that the memory problem exactly coincided with the upgrade. Any help is greatly appreciated. Thanks. ____________________________________________ Geoff Waycik MCSE Tel: 613 384-4210 Fax: 613 384-8981 [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
