General question on this thread: I do online backups of my Exch. 5.5 SP4
server daily. What exactly constitutes an offline backup? Does this mean you
stop all the Exchange services first or just make sure no users are
connected to the server? What is the easiest way to ensure it is an offline
backup?

-----Original Message-----
From: Benjamin Winzenz [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 28, 2001 4:09 PM
To: MS-Exchange Admin Issues
Subject: RE: Information Store memory utilization is out of control


And this isn't something that everyone should be attemtpting unless you are
well versed in using these utilities and know the risks.  Bottom line, if
you aren't sure what is going on, or what is causing the problem, call PSS.
It will be worth the $245 you spend for the call.  And you will learn a lot.
And before you attempt any maintenance, make sure that you have both an
online and offline backup - just in case.

Ben Winzenz, MCSE
Network/Systems Administrator
Peregrine Systems, Inc.


-----Original Message-----
From: David James [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, November 28, 2001 3:46 PM
To: MS-Exchange Admin Issues
Subject: RE: Information Store memory utilization is out of control

I had this problem due to a corrupt database.  A good offline defrag fixed
it...

-----Original Message-----
From: Preston Jeffares [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, November 28, 2001 1:40 PM
To: MS-Exchange Admin Issues
Subject: RE: Information Store memory utilization is out of control


So then he needs to limit it using the optimizer.

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 28, 2001 2:34 PM
To: MS-Exchange Admin Issues
Subject: RE: Information Store memory utilization is out of control


True, but he says after a time the memory usage crashes his box, so it must
be going overboard.

-----Original Message-----
From: Preston Jeffares [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, November 28, 2001 11:10 AM
To: MS-Exchange Admin Issues
Subject: RE: Information Store memory utilization is out of control


This is common.  STORE.EXE will use all available memory unless manually
limited in the Optimizer.

-----Original Message-----
From: Geoff Waycik [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 28, 2001 1:07 PM
To: MS-Exchange Admin Issues
Subject: Information Store memory utilization is out of control


I look after two servers for clients with Exchange Server 5.5 SP4 installed.
Recently, one of the server's STORE.EXE process (lets call it
SERVER1) started going out of control with respect to memory utilization.
It starts at a reasonable 5M to 10M of memory used, then gradually climbs to
about 300M.  If I stop and restart the IS service, 400M to 500M of memory
will clear up and STORE.EXE will drop down to it's usual 5M to 10M.  If I
don't stop and restart, the server starts to crumble, complaining about
running out of memory.

Software Installed on both Servers Are:
Microsoft Small Business Server 4.5
Inoculan for Small Business Server (i was young and foolish) ArcServe for
Small Business Server (ditto) Latest Service Packs and hotfixes for OS SP4
for Exchange, no hotfixes Memory for SERVER1 = 512M Memory for SERVER2 =
384M

The one thing they have done recently is to upgrade their Internet service
to DSL.  SERVER1 network was upgraded first and almost immediately they
began having this problem.  The other server's network was upgraded last
week but am not sure that the memory problem exactly coincided with the
upgrade.

Any help is greatly appreciated.  Thanks.
____________________________________________
Geoff Waycik MCSE
Tel: 613 384-4210 Fax: 613 384-8981 [EMAIL PROTECTED]


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List Charter and FAQ at:
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List Charter and FAQ at:
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List Charter and FAQ at:
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List Charter and FAQ at:
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