Hi John 1) what is reported in the application event log? (always the first place to look)
2) there are many post-sp3 (and post sp4 probably) fixes pertaining to store.exe. Perhaps sp4 is a good idea? William Lefkovics, MCSE, A+, ExchangeMVP -----Original Message----- From: John Stevens To: MS-Exchange Admin Issues Sent: 12/10/01 3:21 AM Subject: Information store keeps stopping with error Someone please help We have Exchange server 5.5 sp3 Our Information keeps stopping and creating files in the IMCDATA / IN folder YT5TW*** We delete them and try to start the Information store back up and 2 minutes later it does the same thing. An error message appears An application error has occurred and an application error log is being generated. Store.exe Exceptoin:access violation (oxc0000005 ), Address Ox77f7d66e Comments appreciated. Regards John Stevens MAM Software Ltd List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm