Sounds like the Outlook client is being run from a Win9x/me pc, where the password is NOT case sensitive. Via OWA (IIS) and WinNT/2k(/xp?), the password IS case sensitive. If you can't figure out the correct case, retyping the exact password into user manager for domains/ADU&C (and replicating), or simply making the user change their password will usually do the trick.
-Bonnie M. -----Original Message----- From: Theresa Hadden-Martinez [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 10:41 AM To: MS-Exchange Admin Issues Subject: OWA Access I have a single user that cannot log into OWA. When she enters her username and password, the connection is refused. The event is logged as bad username or password. The same username/password can log into a workstation and open Outlook without any problems. Other users can log in via OWA without a problem. ENVIRONMENT: Exchange 5.5, SP3, SBS 4.5, SP 6a, post SP6 rollup Any suggestions would be greatly appreciated. Theresa Hadden-Martinez MCSE, MCT, LCP [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
