So was my customer.  Hmmmm......but initially they were also scanning
the Exchange data with Norton file-level scanning, which we suspected
caused the damage.  Please say you're not using a file-level AV scanner
on this server as well, or at least that you're excluding the
\exchsrvr\*data directories...  :-)

Neil Hobson

Silversands
http://www.silversands.co.uk
Microsoft Gold Certified Partner
For Enterprise Systems
For Collaborative Solutions

-----Original Message-----
From: Gerald BAI (NCS) [mailto:[EMAIL PROTECTED]] 
Posted At: 04 March 2002 09:19
Posted To: Sunbelt Exchange List
Conversation: MSExchangeIS Private error message
Subject: RE: MSExchangeIS Private error message


Norton Antivirus for Exchange

-----Original Message-----
From: Neil Hobson [mailto:[EMAIL PROTECTED]] 
Sent: Monday, 04 March, 2002 5:11 PM
To: MS-Exchange Admin Issues
Subject: RE: MSExchangeIS Private error message


By the way, what antivirus software do you have running on this machine?

Neil Hobson

Silversands
http://www.silversands.co.uk
Microsoft Gold Certified Partner
For Enterprise Systems
For Collaborative Solutions

-----Original Message-----
From: Neil Hobson 
Posted At: 04 March 2002 09:09
Posted To: Sunbelt Exchange List
Conversation: MSExchangeIS Private error message
Subject: RE: MSExchangeIS Private error message


I've had the exact same error message with a customer before, and the
same symptoms.  I highly expect that you'll need to run isinteg,
ultimately with the -fix command, but initially without to see what
errors you get.  I also expect you will need to keep running isinteg
with -fix until you receive no further errors.  Sometimes running an
isinteg with -fix fixes some errors, but uncovers others.

However, what I do recommend is that you raise a call to PSS if you are
in any way unsure of what you are doing.  It will be money well spent,
particularly if any other problems are uncovered.

Neil Hobson

Silversands
http://www.silversands.co.uk
Microsoft Gold Certified Partner
For Enterprise Systems
For Collaborative Solutions

-----Original Message-----
From: Gerald BAI (NCS) [mailto:[EMAIL PROTECTED]] 
Posted At: 04 March 2002 08:52
Posted To: Sunbelt Exchange List
Conversation: MSExchangeIS Private error message
Subject: MSExchangeIS Private error message


Hi all,

My Exchange 5.5 SP4 this morning gave this error message:


Event ID: 1101
Source: MSExchangeIS Private
Category: Background Cleanup

Description:
Error 0xfffffbd3 occurred on message 1c-409f0c during a background
cleanup.


All Exchange services are up, but users cannot log on to the Exchange
server.  The error message is gone after a reboot of the Exchange
server, and users can then log on to the Exchange server.

I am afraid that it will happen again tomorrow. What should I do? Seems
that the Private IS is having a problem. Do I need to run isinteg -patch
or eseutil /p /x to repair it?

Thanks and regards,

Gerald

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