Hmm... Well, I think we have the file-level scanning. So how did your customer repair the database in the end?
Thanks for your help! Gerald -----Original Message----- From: Neil Hobson [mailto:[EMAIL PROTECTED]] Sent: Monday, 04 March, 2002 5:25 PM To: MS-Exchange Admin Issues Subject: RE: MSExchangeIS Private error message So was my customer. Hmmmm......but initially they were also scanning the Exchange data with Norton file-level scanning, which we suspected caused the damage. Please say you're not using a file-level AV scanner on this server as well, or at least that you're excluding the \exchsrvr\*data directories... :-) Neil Hobson Silversands http://www.silversands.co.uk Microsoft Gold Certified Partner For Enterprise Systems For Collaborative Solutions -----Original Message----- From: Gerald BAI (NCS) [mailto:[EMAIL PROTECTED]] Posted At: 04 March 2002 09:19 Posted To: Sunbelt Exchange List Conversation: MSExchangeIS Private error message Subject: RE: MSExchangeIS Private error message Norton Antivirus for Exchange -----Original Message----- From: Neil Hobson [mailto:[EMAIL PROTECTED]] Sent: Monday, 04 March, 2002 5:11 PM To: MS-Exchange Admin Issues Subject: RE: MSExchangeIS Private error message By the way, what antivirus software do you have running on this machine? Neil Hobson Silversands http://www.silversands.co.uk Microsoft Gold Certified Partner For Enterprise Systems For Collaborative Solutions -----Original Message----- From: Neil Hobson Posted At: 04 March 2002 09:09 Posted To: Sunbelt Exchange List Conversation: MSExchangeIS Private error message Subject: RE: MSExchangeIS Private error message I've had the exact same error message with a customer before, and the same symptoms. I highly expect that you'll need to run isinteg, ultimately with the -fix command, but initially without to see what errors you get. I also expect you will need to keep running isinteg with -fix until you receive no further errors. Sometimes running an isinteg with -fix fixes some errors, but uncovers others. However, what I do recommend is that you raise a call to PSS if you are in any way unsure of what you are doing. It will be money well spent, particularly if any other problems are uncovered. Neil Hobson Silversands http://www.silversands.co.uk Microsoft Gold Certified Partner For Enterprise Systems For Collaborative Solutions -----Original Message----- From: Gerald BAI (NCS) [mailto:[EMAIL PROTECTED]] Posted At: 04 March 2002 08:52 Posted To: Sunbelt Exchange List Conversation: MSExchangeIS Private error message Subject: MSExchangeIS Private error message Hi all, My Exchange 5.5 SP4 this morning gave this error message: Event ID: 1101 Source: MSExchangeIS Private Category: Background Cleanup Description: Error 0xfffffbd3 occurred on message 1c-409f0c during a background cleanup. All Exchange services are up, but users cannot log on to the Exchange server. The error message is gone after a reboot of the Exchange server, and users can then log on to the Exchange server. I am afraid that it will happen again tomorrow. What should I do? Seems that the Private IS is having a problem. Do I need to run isinteg -patch or eseutil /p /x to repair it? Thanks and regards, Gerald List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands, or any of its subsidiary companies. If you have received this email in error, please contact our Support Desk immediately by telephone on 01202-360000 or via email at [EMAIL PROTECTED] ********************************************************************** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands, or any of its subsidiary companies. If you have received this email in error, please contact our Support Desk immediately by telephone on 01202-360000 or via email at [EMAIL PROTECTED] ********************************************************************** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands, or any of its subsidiary companies. 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