Thanks for suggestions. My first guess was that the 10th message was corrupted. So I checked the users who complained. They all had different 10th message. And deleting it did not change. I have deleted many e-mails and checked again but the same thing happened.
Yes, I said some of the people are complaining but in fact I am not sure about the others. They may not have more than 10 e-mails waiting (that's the reply I got from one of them) and that may be why they do not seem to have problem. We do not have anything like PIX I would suspect to corrupt the attachments. All of the people are connecting from remote places. Some from US, some from Saudia Arabia and some of them are in Turkey. They all have dial-up connection but as I explained earlier I ruled out the connection problem. Connection is fine! They can check messages through OWA while they are not able to download more than 9 at a time. They can view all messages via IMAP too. I turned on every item on POP3 logging but There is nothing unusual. Clients connect, access their e-mail boxes and disconnects! No error message in App. Log or Security Log. The only thing I did not try is to use a POP3 connection on LAN. I am pretty sure this is due to a problem in Exchange actually. Because the same users were all fine and it started all of a sudden. But I just can't figure out what did change ?... Adil Hindistan, CE-93, MCP Yahoo: sc0ri0n ICQ: 26477783 > -----Original Message----- > From: Majetic, John RAME [mailto:[EMAIL PROTECTED]] > Sent: Monday, March 04, 2002 9:08 PM > To: MS-Exchange Admin Issues > Subject: RE: Connection Terminated after 9nth message > > > It does indeed work that way with POP3 boxes on exchange. If > you have 10 messages waiting, and you download 9, and then > get interrupted, then Exchange will not delete the first 9 > ,and you will get them all over again the next time you log on. > > You say this is happening with some people so I am assuming > that not everyone is having this problem. first thing I would > do is check to see what the 10th message in each box is. If > it is the same in each box then remove it from one box, and > see if the problem goes away. If it does simply delete it out > of all the boxes. > > Are all of these people in house, or are they getting the > mail from remote locations? If they are remote then set up a > computer to download from one of the POP accounts, but use it > on the network. That way if you get all the mail, you can > figure there is something between your server, and their box > on the internet that is causing the problem. If the same > error happens, then at least you have ruled out that option. > > We had a problem with our PIX firewall corrupting > attachments, and when outlook got to that attachment, it > would choke, and quit downloading. I would have to delete the > message, and then they could get the resst of their mail. > > I finally figured out the PIX box had a Mail Fixup protocol > installed, and it was corrupting the messages. Turned in off, > and no more problem. > > John Majetic > > -----Original Message----- > From: Neil Raggett [mailto:[EMAIL PROTECTED]] > Sent: Monday, March 04, 2002 1:19 PM > To: MS-Exchange Admin Issues > Subject: RE: Connection Terminated after 9nth message > > > If the email client fails to get the messages correctly, it > won't delete any messages off the server (I think). So next > time you do a send and receive you get the same messages again. > > But why your getting the problem of not downloading all the > messages - could be anything. > > -----Original Message----- > From: Adil Hindistan [mailto:[EMAIL PROTECTED]] > Sent: 04 March 2002 14:59 > To: MS-Exchange Admin Issues > Subject: Connection Terminated after 9nth message > > > Hi All, > > We are having a strange problem. Some of our POP3 client > users are reporting the same problem: "We are receiving an > error message after exactly 9 messages are downloaded and > when we try again, it downloads the same 9 messages" > > Error message is: > > Some messages couldn't be retrieved from the server > Socket Error:10054 > Error Number:0x800CCC0F > Your server has unexpectedly terminated the connection. > > We're using E2K+SP2 > > Any comments please ? > > TIA > > Adil Hindistan, CE-93, MCP > Yahoo: sc0ri0n > ICQ: 26477783 > > > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > > > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
