since we are a college things a bit weird for us.... Our standard for exchange (which is the admin/faculty system) is 28,29,30 megs (warning, prohibit send, prohibit send/receive respectively) with the upper most limit (Director of IT or Vice Chancellor approval needed) is 38,39,40. In fact our limit was just increase to 30 from 20 due to the "cry-babies".
Most of the complaints I receive deal with people not knowing about deleting/moving sent items or cleaning out the deleted items folder. (we had to fight to get some of these off of the mainframe...) Most complainers (including 1 dba) are on every list of the day and fill up there mailbox with junk. Even with the increase we have 85 of 925 mailboxes disabled due to exceeding their limits. The biggest complain I get is from the secretaries to the "higher" ups, with the "I am so important that I don't have time to manage my mailbox and because of this you should give me unlimited space" attitude. I consider myself very fortunate in that I have the backing of my boss (Dir. of IT) when it comes to enforcing the limit. If I didn't have his support, I don't think it would be do-able. He feels that if he is fine at the standard limit, so should every one else. Before I consider an increase request I do the following: Monitor their limit via exchange admin to see if they are cleaning it out during the day. Meet with the user and review their mailbox piece by piece. Check folder sizes using folder size button to see if there are any bottlenecks like sent items folder. Determine if they are constantly receive WORK related e-mails with large attachments that can not be shared in another pre-setup fashion. (i.e. shared dept. drives). I also review the recover deleted items to see if they are on a lot of lists which they conveniently deleted right before I came over. Something else that come into play for use is how it effects student (are they a web instructor etc) Also their attitude plays a part. If they seem to be earnestly cleaning it out or if they are giving a holier-then-thou attitude. I know it shouldn't but it does effect the outcome. Simply put: those that try will not USUALLY abuse the system, but those who feel above-the-law tend (around here) to abuse the system and any allowances left-and-right. The student system is UNIX and is web space and email combined. it' limit is 10 megs. Since I don't deal with that system I can't give all the ins and outs of the rational... We have the equivalent of 3 T1s, but students burn thought that during high usage.... Elizabeth Thompson Service and Support Technician CCBC - Catonsville -----Original Message----- From: Van Otterloo, Brad [mailto:[EMAIL PROTECTED]] Sent: Monday, April 22, 2002 12:53 PM To: MS-Exchange Admin Issues Subject: Message Size I have some users that are trying to email files that are over 36MB in size. That is above the Maximum Message Size that is set at this time. They are the type that will run to the higher ups in the company and cry to them to get it changed. We only have a 256K connection to the Internet. What do you have your message size set to and could you give some of the reasoning behind the decision for that size? Thanks. Brad Van Otterloo, EE, MCSE on Win NT 4.0, MCP+Internet Network Administrator/Controls Engineer Diversified Plastics Corporation List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
