RE: OWA not working on one mailbox

[Desiree Herrmann]

Title: RE: OWA not working on one mailbox

I had this same issue with the President here, and it ended up as far as I could tell that when I changed his username to match our new aliases, it messed up the account.  I say as far as I can tell because he hadn't tried to get into OWA for a couple months after we had it installed...  So, recreating the mailbox, and associating it with his new username worked.

-----Original Message-----
From: Zangara, Jim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 04, 2002 5:44 PM
To: MS-Exchange Admin Issues
Subject: RE: OWA not working on one mailbox

I had this where a corrupt rule was killing OWA.  Exmerged just the rules out and boom - all is good.  It was the prez too of course!

Jim Zangara, MCSE+I A+
IT Manager
Special Projects Engineer
Premiere Radio Networks
A Division of Clear Channel Communications
15260 Ventura Blvd Suite 500
Sherman Oaks, CA 91403
Direct: (818) 461-8620
mailto:[EMAIL PROTECTED]

I owe the public nothing. -- J.P. Morgan

-----Original Message-----
From: Benedict, Hope [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 04, 2002 12:25 PM
To: MS-Exchange Admin Issues
Subject: OWA not working on one mailbox

We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000.  All staff have access to their email via OWA.  All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'.  His outlook is set up identically to all the rest.  I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register.  I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer.  Norton finds no viruses.  What should I try next?

Thanks
Hope B

List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
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List Charter and FAQ at:
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