Attaching To An Exchange Server Through Windows XP Submitted By: BrienPosey, Posted On: 6/4/2002 7:09:27 AM
Description: This week, someone posted a question in the discussion forum stating that they had recently added two Windows XP machines to their network, and that the users were unable to access their Exchange mail through Outlook on these machines. He went on to say that the problem wasn't related to insufficient permissions because the same users were able to login and check E-mail on other machines. I've actually heard about quite a few people having this and similar problems with Windows XP. The good news is that the problem isn't linked to any type of known bug. I've been all over the Internet and have been unable to locate anything related to a Windows XP / Outlook / Exchange bug. Instead, the problem is usually related to either a permissions problem or a configuration problem. The real trick to making Windows XP be able to access Exchange successfully is to verify that the network settings are configured correctly. If you're having trouble connecting to an Exchange server on a machine that you believe to be working correctly, then you should begin the troubleshooting process by opening a Command Prompt window and using the PING command to verify that TCP/IP is working correctly. Begin by pinging your own IP address and the IP address of the Exchange server. If you receive a Destination Path Unreachable message, then it means that TCP/IP is configured incorrectly. Often it means that the machine hasn't acquired an IP address from a DHCP server. If the ping times out, then there is no valid network path between the machine and the Exchange server. Perhaps the network cable is loose. If you can successfully ping the Exchange server by IP address, try pinging it by host name. If this ping fails, then the workstation in question is unaware of the server's host name. You can correct this problem by verifying that the machine is configured to use the same DNS server (or WINS server) as the Exchange server is. If you're still having trouble communicating with the Exchange server and the tests have all been successful up to this point, then its possible that the Windows XP machine may not be a part of the correct domain. Unless the Windows XP machine is a part of a domain that has permissions to the Exchange Server, then the machine will be unable to access the Exchange Server. You can verify domain membership by opening the Control Panel and selecting the Performance and Maintenance link, followed by the System link.When you do, Windows will open the System Properties sheet. Select the Computer Name tab to view the system's computer name and domain membership. If the computer isn't a domain member or if it's part of an incorrect domain, you can use the Change button to change the system's domain membership. Keep in mind that Windows XP is a little bit different than Windows 9x. Windows 9x had minimal security, and it was possible to simply tell Windows to use a specific domain. Windows XP, on the other hand, requires you to create a computer account within the domain before the machine can participate in the domain. Creating a computer account is no big deal, and the wizard that walks you through the domain changing process will help you to set up the computer account. The only catch is that you must have administrative privileges within the domain before you can create a computer account. After joining a domain, you should be able to access your Exchange Server. -----Original Message----- From: Steven Peck DNET [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 13, 2002 4:45 PM To: MS-Exchange Admin Issues Subject: RE: vpn and exchange I have noticed that XP is real picky about that. Recent one, a vender laptop setup and as his domain was not the same as mine, for the exchange server he had to enter 'exchange.company.com' instead of just 'exchange'. (We have a DNS entry aliasing 'exchange' to our bridgehead server) See if you can ping the server by name, if you can't, then add it in a HOSTS or LMHOSTS file. -sp -----Original Message----- From: Garland Mac Neill [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 13, 2002 12:26 PM To: MS-Exchange Admin Issues Subject: RE: vpn and exchange Yes it has to be from the same Domain. In Addition make sure the DNS numbers are correct and in the right Order. If the Laptop isn't on the same domain, the only thing you can do is kick it over to a workgroup for now. If you try to change the Domain on the VPN it will not find the Authorative server. -----Original Message----- From: Chris Hampton [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 13, 2002 12:40 PM To: MS-Exchange Admin Issues Subject: RE: vpn and exchange I am using xp would this still make a difference and does it have to be from the same domain. THanks CHris --- "Stephen J. Norton" <[EMAIL PROTECTED]> wrote: > In my experience, using Win98 and Exchange 5.5 on NT > 4.0, the Windows login > MUST match the network/VPN login. If not, Outlook > will ask for username, > domain and password when launched. I've found it > also speeds things up if > you add the IP address and machine name of the > Exchange server into the > hosts and lmhosts file. My two cents. > Steve > > -----Original Message----- > From: Chris Hampton [mailto:[EMAIL PROTECTED]] > Sent: Thursday, June 13, 2002 1:57 PM > To: MS-Exchange Admin Issues > Subject: vpn and exchange > > > One of my pc techs rolled out a machine without > configuring email and offline folders. the PC is 4 > hours away mission critical so I can't have them > send > it to me and I am tring to get email to work. I log > into the vpn fine and the outlook client says it can > not find the folders on the server any help in > getting > it to see the folders on the server. Also the > windows > account does not match the vpn account. > Help Please > Chris > > __________________________________________________ > Do You Yahoo!? > Yahoo! - Official partner of 2002 FIFA World Cup > http://fifaworldcup.yahoo.com > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > __________________________________________________ Do You Yahoo!? Yahoo! - Official partner of 2002 FIFA World Cup http://fifaworldcup.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
