That's a new one...NOT

Pat Smith
MCP, CCNA, CCA
Systems Administrator
FishNet Security
816.421.6611

 -----Original Message-----
From:   William Lefkovics [mailto:[EMAIL PROTECTED]] 
Sent:   Monday, July 08, 2002 10:29 AM
To:     MS-Exchange Admin Issues
Subject:        RE: Trend Tech Support AKA I Love It.

I think in response to a thread like this, you are ok.

No offense, but the name 'fishnet security' sounds like it might be full
of holes.  :o|


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 08, 2002 8:23 AM
To: MS-Exchange Admin Issues
Subject: RE: Trend Tech Support AKA I Love It.


Hope I'm not breaking the rules here, but we're a VAR for Trend.  If we
can be of assistance, give me a shout.

Sorry, in advance, if this is against the rules!

Pat Smith
MCP, CCNA, CCA
Systems Administrator
FishNet Security
816.421.6611

 -----Original Message-----
From:   Chris Peden [mailto:[EMAIL PROTECTED]] 
Sent:   Monday, July 08, 2002 10:08 AM
To:     MS-Exchange Admin Issues
Subject:        RE: Trend Tech Support AKA I Love It.

Do you have a good contact for trend?

Thanks,
-Chris-
IT Director
Sundowner Interiors


-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 08, 2002 9:44 AM
To: MS-Exchange Admin Issues
Subject: RE: Trend Tech Support AKA I Love It.


Follow the light to Trend my son....

-----Original Message-----
From: Chris Peden [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 08, 2002 7:36 AM
To: MS-Exchange Admin Issues
Subject: RE: Trend Tech Support AKA I Love It.


That gives me the warm fuzzies, our support/free upgrade contract just
ran out with Norton, so Im looking into a new solution.

Thanks,
-Chris-
IT Director
Sundowner Interiors


-----Original Message-----
From: Majetic, John RAME [mailto:[EMAIL PROTECTED]] 
Sent: Friday, July 05, 2002 2:16 PM
To: MS-Exchange Admin Issues
Subject: Trend Tech Support AKA I Love It.


Well I just had my first support issue with Trend OfficeScan. I had one
computer that it would not install right on one machine. Looking through
their knowledge base I found a solution that seems to fit the bill
exactly, except it was for a slightly older version than I have. At 4:58
PM Wednesday I sent off a message to their email support team asking if
this would work for my version, figuring I might get something Monday
because of the holiday weekend.

Much to my surprise there was a reply waiting for me this morning. The
person not only answered my question but also made several other
suggestions, one of which ended up fixing the problem.

What great service I thought and then I looked and realized that this
message was sent at 3:23 AM July 4th! Plus I didn't have to sign up and
pay money to be supported like Mcafee. With McAfee I was lucky to get an
answer by the end of a normal working week, even though I was paying
support.

Just another reason to go with Trend. 

John Majetic 

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