so has mine. I am going to be testing Trend this week in my test lab. I am sure that is the product I am going to use from all the comments I have heard here.
-----Original Message----- From: Chris Peden [mailto:[EMAIL PROTECTED]] Sent: Monday, July 08, 2002 10:36 AM To: MS-Exchange Admin Issues Subject: RE: Trend Tech Support AKA I Love It. That gives me the warm fuzzies, our support/free upgrade contract just ran out with Norton, so Im looking into a new solution. Thanks, -Chris- IT Director Sundowner Interiors -----Original Message----- From: Majetic, John RAME [mailto:[EMAIL PROTECTED]] Sent: Friday, July 05, 2002 2:16 PM To: MS-Exchange Admin Issues Subject: Trend Tech Support AKA I Love It. Well I just had my first support issue with Trend OfficeScan. I had one computer that it would not install right on one machine. Looking through their knowledge base I found a solution that seems to fit the bill exactly, except it was for a slightly older version than I have. At 4:58 PM Wednesday I sent off a message to their email support team asking if this would work for my version, figuring I might get something Monday because of the holiday weekend. Much to my surprise there was a reply waiting for me this morning. The person not only answered my question but also made several other suggestions, one of which ended up fixing the problem. What great service I thought and then I looked and realized that this message was sent at 3:23 AM July 4th! Plus I didn't have to sign up and pay money to be supported like Mcafee. With McAfee I was lucky to get an answer by the end of a normal working week, even though I was paying support. Just another reason to go with Trend. John Majetic List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
