The directory name is a constant, unchangeable, entry 

The only way to change it is to export her mail, delete the existing,
re-create, import her mail .... or tell her it's a feature so she never
forgets who she was. ;-)

CJP

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, July 17, 2002 2:24 PM
To: [EMAIL PROTECTED]
Subject: OWA access issues after renaming user id

Hello Everyone,

I have a user who just got married a few days ago. I changed her user
account information by renaming her user account as well as changing her
SMTP address and display name. Today she said that she can no longer access
her emails using outlook web access. After reviewing her email account
properties, I notice that her Directory Name was not renamed and is grayed
out. Does anyone no how to change the directory name or have a solution to
this problem?

Kevin
 

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