Chad, Thanks for you assistance. I try exporting her email account structure, made the changes to the directory name and then import the account information back before contacting the listserv. I did not delete her account so the import did not work.
I just came up with a solution that I would like to share with everyone. I went to IIS manager of the server that is hosting OWA and change the directory security to Windows NT challenge/response. I am happy to say that solve the problem. Thanks again, -----Original Message----- From: Purviance, Chad [mailto:[EMAIL PROTECTED]] Sent: Wednesday, July 17, 2002 3:59 PM To: MS-Exchange Admin Issues Subject: RE: OWA access issues after renaming user id The directory name is a constant, unchangeable, entry The only way to change it is to export her mail, delete the existing, re-create, import her mail .... or tell her it's a feature so she never forgets who she was. ;-) CJP -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Wednesday, July 17, 2002 2:24 PM To: [EMAIL PROTECTED] Subject: OWA access issues after renaming user id Hello Everyone, I have a user who just got married a few days ago. I changed her user account information by renaming her user account as well as changing her SMTP address and display name. Today she said that she can no longer access her emails using outlook web access. After reviewing her email account properties, I notice that her Directory Name was not renamed and is grayed out. Does anyone no how to change the directory name or have a solution to this problem? Kevin List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm +++The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this document.+++ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this document. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
