RE: Strange Attachment Issue

[Stuart Pittwood]

Title: Message

A shot in the dark is better than no shot at all …..   I have 25Gb where the databases are and 1.5Gb where the apps are   ____________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors -----Original Message----- From: Assi Ungar [mailto:[EMAIL PROTECTED]] Sent: 29 July 2002 10:23 To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue   This may be a total shot in the dark - but have you checked the amount of disk free space on the Exchange server? We recently had a similar issue and it turned out we were running out of space.   Assi. -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 7:19 PM To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue Thanks for the input William, ___________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: 29 July 2002 10:12 To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue   Personally speaking, I prefer not having clients use Outlook Rich Text messages.    There is a good chance the problem would not have occurred had this been sent in plain text or HTML.  Though not your issue specifically, note the workaround here: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299438   "Operation Failed" is a generic error and is almost always some little quirk in Outlook.  That doesn't seem to be the case for you, though.  http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q223468&   I hope someone else has something better.     -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 1:50 AM To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue These are embedded in a rich text email and all other emails are fine (even from this user)   The problem is only with this one email and only recently, this email has been ok   Thanks ____________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: 29 July 2002 09:44 To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue   This is going to sound totally picky.    How is the sender including these documents?  Are they embedded into a rich text email?  Does this person use Word as their email editor?  Does the problem still exist when a message is sent in plain text with multiple attachments?     -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 1:35 AM To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue It originated internally,   Trend Scan Mail is running on the server and Trend Office Scan on the clients   ____________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: 29 July 2002 09:31 To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue   Was the sender internal?   What antivirus exists on the workstations and E2K server?     -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 1:29 AM To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue It’s Multiple workstations and different mailboxes   It occurs when outlook is closed and mapi32… is not running.   I’ve also tried it on a machine with outlook XP and get the same result.   Also, looking at the file size of the word docs which are attached they’re <2K which seems a little on the small side to me.   Fortunately this is not a huge problem as the documents aren’t that important and exist elsewhere on the system but I would like to find out the cause of this.   Thanks ____________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: 29 July 2002 09:15 To: MS-Exchange Admin Issues Subject: RE: Strange Attachment Issue   Is this a single client at a single workstation getting this error?   Does the error recur even after closing Outlook (ensuring mapi32sp.dll and outlook.exe are completely stopped) and restarting?   >>Am I correct in saying that because of the way exchange 2000 works   That would not be the intended result of the storage mechanism in Exchange.   William -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 1:11 AM To: MS-Exchange Admin Issues Subject: Strange Attachment Issue Hi all,   I have a strange problem with one particular e-mail.  This is an email that was sent to about 60 users and has been opened and the attachments have been read before.   All of a sudden when someone tries to open 3 of the 4 attachments the user gets “Operation Failed”.  Any other mail with attachments is ok.   Am I correct in saying that because of the way exchange 2000 works there is only 1 copy of this particular email in the storage group?   Any Ideas? ____________________ Stuart Pittwood Information Technology Amery-Parkes Solicitors       List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.380 / Virus Database: 213 - Release Date: 7/24/2002   --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.380 / Virus Database: 213 - Release Date: 7/24/2002 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.380 / Virus Database: 213 - Release Date: 7/24/2002 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm