It is my experience that is often more productive for the users to
choose their tools and let me learn how to support them than it is to
try to expect lusers to learn the solutions that I want to support.  Of
course that falls apart when we are talking about significantly
complicated solutions.  But as others have pointed out, the BES isn't
that complicated.  It might actually be easier for you to adapt than it
would be for them to learn new thumbnastics.

 

Just my two cents...

 

 

Bill Songstad

 

-----Original Message-----
From: Joe Heaton [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, December 26, 2007 2:32 PM
To: MS-Exchange Admin Issues
Subject: RE: Blackberry question

 

 

Ya, I know, we've had discussions about it before.  But since you've now
admitted it again, here's the thing:

 

Is it worth the expenditure, both in time, and money (server, if needed,
software CALs, and, not least, new phones) to please one or two people
by implementing a BB solution?  Or should I just come out and tell the
Executive Director that he is a tool, and simply can't figure out how to
charge his phone? (It's charging just nicely now, on my coworker's
desk...)

 

 


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