It is my experience that is often more productive for the users to choose their tools and let me learn how to support them than it is to try to expect lusers to learn the solutions that I want to support. Of course that falls apart when we are talking about significantly complicated solutions. But as others have pointed out, the BES isn't that complicated. It might actually be easier for you to adapt than it would be for them to learn new thumbnastics.
Just my two cents... Bill Songstad -----Original Message----- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 26, 2007 2:32 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question Ya, I know, we've had discussions about it before. But since you've now admitted it again, here's the thing: Is it worth the expenditure, both in time, and money (server, if needed, software CALs, and, not least, new phones) to please one or two people by implementing a BB solution? Or should I just come out and tell the Executive Director that he is a tool, and simply can't figure out how to charge his phone? (It's charging just nicely now, on my coworker's desk...) No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~