We've tried Arial, Times New Roman, and Lucida Sans. The problem exists in the same way for each. I'm pretty sure it has something to do with the way Outlook translates the font size from Pixels on the Mac to Points on the PC. Someone gave me a tip to check if the messages are composed in RTF on the PC. I'll play with that later this morning to see if it has an effect.
Bill Songstad Director of Technology & Operations | Washington Credit Union League [EMAIL PROTECTED] | 206.340.4837 | 800.552.0680 ext. 117 | www.waleague.org Washington's Credit Unions. together. better. -----Original Message----- From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 09, 2008 6:13 AM To: MS-Exchange Admin Issues Subject: RE: shrinking font Is it a standard font or something downloaded from the net? Has she tried other fonts? _____ From: Bill Songstad (WCUL) [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 08, 2008 7:14 PM To: MS-Exchange Admin Issues Subject: shrinking font I know this isn't a Mac forum, but it is the highest concentration of messaging brains I can find. Hopefully someone can help me with this annoyance. I have a user running Entourage 2004 (11.2.3) and whenever she sends HTML email to one user (outlook 2002 sp3) on the same Exchange Server (exchange 2003) the fonts mysteriously shrink. She sends at 14 (entourage fonts are sized in pixels) and they arrive at 10.5 (points on the PC, not pixels). Then if the recipient replies, they come back to the Mac at 10.5 (pixels, which is 8.5 point). Now if the Mac replies back, they shrink yet again. This goes on until they get too small to read and they start a new thread. This happens sometimes when she sends to other users, even to outside users, but not predictably. Sometimes it is progressive, and sometimes it is not. It seems to be consistent between the two however. Does anybody understand why this translation is going wonky, or what I can do to stop it? Bill Songstad ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
