And she is using HTML? What happens if she switches to Rich Text? On Jan 9, 2008 10:10 AM, Bill Songstad (WCUL) <[EMAIL PROTECTED]> wrote:
> > > We've tried Arial, Times New Roman, and Lucida Sans. The problem exists > in the same way for each. I'm pretty sure it has something to do with the > way Outlook translates the font size from Pixels on the Mac to Points on the > PC. Someone gave me a tip to check if the messages are composed in RTF on > the PC. I'll play with that later this morning to see if it has an effect. > > > > *Bill Songstad* > > Director of Technology & Operations | *Washington** Credit Union League* > > [EMAIL PROTECTED] | 206.340.4837 | 800.552.0680 ext. 117 | > www.waleague.org > > *Washington**'s Credit Unions. together. better.* > > > > -----Original Message----- > *From:* Maglinger, Paul [mailto:[EMAIL PROTECTED] > *Sent:* Wednesday, January 09, 2008 6:13 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: shrinking font > > > > > > Is it a standard font or something downloaded from the net? Has she tried > other fonts? > > > ------------------------------ > > *From:* Bill Songstad (WCUL) [mailto:[EMAIL PROTECTED] > *Sent:* Tuesday, January 08, 2008 7:14 PM > *To:* MS-Exchange Admin Issues > *Subject:* shrinking font > > > > I know this isn't a Mac forum, but it is the highest concentration of > messaging brains I can find. Hopefully someone can help me with this > annoyance. > > > > I have a user running Entourage 2004 (11.2.3) and whenever she sends HTML > email to one user (outlook 2002 sp3) on the same Exchange Server (exchange > 2003) the fonts mysteriously shrink. She sends at 14 (entourage fonts are > sized in pixels) and they arrive at 10.5 (points on the PC, not pixels). > Then if the recipient replies, they come back to the Mac at 10.5 (pixels, > which is 8.5 point). Now if the Mac replies back, they shrink yet again. > This goes on until they get too small to read and they start a new thread. > This happens sometimes when she sends to other users, even to outside users, > but not predictably. Sometimes it is progressive, and sometimes it is not. > It seems to be consistent between the two however. > > > > Does anybody understand why this translation is going wonky, or what I can > do to stop it? > > > > *Bill Songstad* > > > > > > > > > > > > > > > > -- Kat Collins - "The Email of the species is more powerful than the Mail!" ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
