You must recover them from the folder they were permanently deleted from. E.g:
* They use Shift-Delete on the "Sales" folder. You run the Recover Deleted Items tool while the Sales folder is selected. * They use normal Delete on the "Sales" folder. The mails go to the Deleted Items folder. The Deleted Items folder is then emptied. You use the Recover Deleted Items tool while Deleted Items is selected. Hope that helps. From: Dan Bowlin [mailto:[EMAIL PROTECTED] Sent: 15 January 2008 15:04 To: MS-Exchange Admin Issues Subject: Recover hard delete Exchange 2003, Outlook 2000. User deleted contents of inbox this morning. Deleted item retention is 14 days, with no ADUC overrides. I added the DumpsterAlwaysOn key to the users computer shortly after the user informed me of the problem, and restarted. The deleted items are not showing in the deleted item recovery box. User says she did CTRL-A to highlight all items, and hit the Delete key, not Sift+Delete, just Delete. Items are not in the standard deleted items folder either. Am I missing something? Where else can I go to recover her email. If after waiting a little while longer, the items still do not show up to be recovered, what are my options? Create a second Exchange server, restore a back up to it and recover the data from there? How would I get the deleted mail from the second Exchange to the primary after the back up has been restored? Lots of questions, thanks for all help. Dan Bowlin [EMAIL PROTECTED] IS Manager HAVE, Inc. 350 Power Avenue Hudson, NY 12534 p. 518-828-2000 f. 518-828-2008 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
