> [...] and having spoken to the
> ISP it's a typically response ("no one else is having problems") and
> their logs don’t show anything to them outta the norm (their AV logs
> don’t show any cock-ups).

Unless you have access to the plain text logs and spool directories from
the A/V system at the ISP you cannot know that to be true.  If you can
install a more capable mail client on each end (such as Thunderbird
perhaps) then you will have easy access to the plain text source of each
mail (via ctrl + u in TB client) and can inspect the source encoded mail
and destination copy more closely.  Are the mime headers correct in terms
of offset.  are things being truncated?  "Helpful" line ending conversions
mussing things up? 7bit<->8bit conversion?  If they refuse to work with
you, then you are likely up the proverbial creek since it is out of your
control.   You will have to switch ISPs or bring all portions of the mail
system in-house (of which the latter is normally a better solution for all
but the smallest shops anyway IMO).

There's a *very* slight chance of a network problem being at fault.  Cisco
devices have a feature that does deep inspection of certain protocols at
the application level.  Unfortunately, "fixup protocol smtp" is buggy and
is known to cause mail deliverability problems though NOT usually ones
like you describe.  In any case "no fixup protocol smtp" should be entered
into the config of any Cisco device between sender and receiver.

As other posters have noted, the various mail transport protocols have
long had built-in checks and balances to ensure proper delivery.

You can't do rar...pity.  Can you have people password protect their zip
files/office docs?

~JasonG

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