Everything you've listed are the typical issues that happen with a "resource" mailbox. If the users know that's what they will have to deal with then they should be ok. Otherwise, as has already been stated, put it back the way it was.
On Wed, Apr 2, 2008 at 11:04 AM, Michael B. Smith < [EMAIL PROTECTED]> wrote: > I would've used public folders. They didn't go away in Exchange 2007 and > they'll still be there in E14. > > > > That being said, I agree with Martin: put it back! > > > > Regards, > > > > Michael B. Smith > > MCSE/Exchange MVP > > http://TheEssentialExchange.com > > > > *From:* Evan Brastow [mailto:[EMAIL PROTECTED] > *Sent:* Wednesday, April 02, 2008 11:29 AM > *To:* MS-Exchange Admin Issues > *Subject:* Issues with users using an additional mailbox > > > > Hi, > > > > Been a crazy weekend/week for me. > > > > Ever have a great idea that you KNOW will make everyone happy, and then > you end up practically being burned in effigy? > > > > I created a new mailbox to replace a distribution group. The DL was > getting about 300 emails a day, and so all of our CS people were getting > their own copy of the email, filing it in their own folders, etc... It > wasn't fun. > > > > So, Ev The Superhero steps in and decides it would be a good thing to > create a mailbox with the address of the DL (and change the address of the > DL to something that wouldn't be used.) So that's what I did. I created a > mailbox, gave everyone permission to the mailbox, went around to their > computers Monday morning and opened the mailbox within Outlook. I even > created search folders so that different customers' emails would be > automatically filed in the appropriate company folder. I didn't do this with > a public folder, because 1) I couldn't find a way to create search folders > within a public folder, and 2) I know public folders have been removed from > E2K7, should I ever go in that direction from my current E2K3. I even found > a utility that auto-fills the From field with the name of the account, so > they don't have to type it when they make a new email or reply to one. > > > > So I'm great, right? No, I'm on the verge of having my tires slashed, > re-inflated, and slashed yet again. > > > > The first complaint was that they don't get pop-up notifications when an > email shows up in an inbox that is not their own. I'm onto a couple of third > party utility things that may help this. > > > > But the really big issue is that there is no per-user "read" or "unread" > information on this mailbox. People are used to their unread mail being in > bold. Now, whenever someone, somewhere opens a piece of mail, it looks like > it's been read to everyone, and people are losing track of what they have > read and what they haven't. > > > > Any suggestions on this last item? Do I deserve to have my tires slashed, > or is my heart in the right place? Okay, forget the heart... is my BRAIN in > the right place? I'm not trying to push this down anyone's throat... I'm > looking for something that would HELP :) > > > > Thanks, > > > > Evan > > > > > > > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
