Are you current on all service packs? I'm guessing you are Outlook 2003 or before; since Outlook 2007 integrates Word as the editor.
Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: JB [mailto:[EMAIL PROTECTED] Sent: Friday, April 25, 2008 9:13 AM To: MS-Exchange Admin Issues Subject: Missing Headers All- I have an issue with this one particular user. She's emailing a person within our company in Hong Kong. When she sends an email to him and he replies back to her...everything seems normal. But when she tries to reply back, she gets a "MS Word Unspecified Error" pop up. One thing I've noticed is that when the guy from Hong Kong replies there are no headers in the message if you select View->Options. It's totally blank. If I remove the original message sent out by the lady from the body of the message it gets sent back just fine. So it seems that MS Word Editor is choking on something in the originating message. Now, I've tested a message from the same guy with the header information in the message and did a reply and nothing bombed out on me. Could it be that MS Word Editor is choking on the null header information in this message? This guy is either using MS Mail or Outlook Express and POP'ing his mail from his mail server. Thank you for your help. _____________ John Bowles ____________________________________________________________________________ ________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
