Hello, I have a client with a group of users that when they delete a message with a specific subject line the message doesn't go to the deleted items folder, but is permanently deleted. The server is Exchange 2007, it happens both with an Outlook client and in OWA. There are no rules setup for the users that aren't working, and it's happening to a seemingly random group across multiple mail stores.
I'm thinking it's not a managed folders issue, since that is based on dates not words. I don't think it's a transport rule issue, since that would be applied when it's sent, not when it's deleted, although I'm going to have them look at what, if any transport rules they have setup. I don't know Outlook well enough to know if there is anything in the client that could have been setup, other than a rule, that would be causing this "feature". Anyone have any other thoughts on where to look? Chad Spurley ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
