Are you sure she's using the correct sending smtp server in her outlook/e-mail/whatever application?
I used to see that all the time (when I was in "the business") with clients that were using the wrong smtp server. Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 27, 2008 10:34 AM To: MS-Exchange Admin Issues Subject: 4.4.7 One person trying to send messages into our org is getting these errors coming back... Original-recipient: rfc822;[EMAIL PROTECTED] Final-recipient: rfc822;[EMAIL PROTECTED] Action: delayed Status: 4.4.7 (unable to deliver this message after 1 day) Doesn't look like it's getting into our server at all, since that message comes back from her ISP. We get messages from other users at the ISP. She can send messages to other people fine in other companies. I've whitelisted her address in the spam filter, I've checked all my settings, it all looks ok. Any suggestions? Thanks Steve ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~