If you mean the Outlook Secure Temp Folder, yes. A real oddity about this user is that nothing actually caches in that directory. As soon as the message is closed, the contents of this directory are removed.
And when the message is initially opened, this directory is very slow to populate the attachments. On Tue, Aug 19, 2008 at 6:31 PM, Bob Fronk <[EMAIL PROTECTED]> wrote: > We have a user that cannot open attachments every few weeks. > > Clearing the OLK folder solves the issue. Have you checked that? > > Bob Fronk > [EMAIL PROTECTED] > > > > >> -----Original Message----- >> From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] >> Sent: Tuesday, August 19, 2008 4:05 PM >> To: MS-Exchange Admin Issues >> Subject: Re: Outlook performance issue (very weird) >> >> I can, its its certainly worth a shot... I'll report back shortly. >> >> Thanks for the idea! >> >> >> On Tue, Aug 19, 2008 at 3:32 PM, Tim Vander Kooi > <[EMAIL PROTECTED]> wrote: >> > Do you have the ability to move the mailbox to a different store? I > had a similar >> situation here that we worked for too long. Moved the mailbox to a > different server and >> found out that the user had a corrupt appointment in their Calendar > that was killing >> performance. >> > TVK >> > >> > >> > -----Original Message----- >> > From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] >> > Sent: Tuesday, August 19, 2008 2:28 PM >> > To: MS-Exchange Admin Issues >> > Subject: Re: Outlook performance issue (very weird) >> > >> > Sorry, I forgot to answer your other question: >> > >> > The user in questions is a minimalist. Mailbox has a total of ~1100 >> > items, totaling ~214mb. He only keeps new messages in his Inbox, > and >> > immediately moves anything he has a read to a categorized subfolder >> > (for which he has ~35). >> > >> > Problems with email attachments occur with messages in any folder. >> > >> > Thanks for the thoughts! >> > >> > >> > On Tue, Aug 19, 2008 at 3:06 PM, Bob Fronk <[EMAIL PROTECTED]> wrote: >> >> What is the OST size? Does this occur when not in cached mode? > Number >> >> of items in the mailbox? >> >> >> >> I just had a user with 20,000 items in a folder, most with > attachments. >> >> The OST grew to 26GB... yes, you read that right. Outlook choked. >> >> >> >> Once I moved that folder out to a PST and closed it, Outlook > returned to >> >> normal. >> >> >> >> The symptoms are similar, but not exact to what you describe. >> >> >> >> Bob Fronk >> >> [EMAIL PROTECTED] >> >> >> >> >> >> >> >>> -----Original Message----- >> >>> From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] >> >>> Sent: Tuesday, August 19, 2008 2:06 PM >> >>> To: MS-Exchange Admin Issues >> >>> Subject: Outlook performance issue (very weird) >> >>> >> >>> Hi folk, >> >>> >> >>> Hopefully someone here can shed some light on this, as I'm > completely >> >> befuddled: >> >>> >> >>> For months now, I have an issue with one particular user. No > matter >> >>> what computer he sits at, no matter what computer we deploy him, > no >> >>> matter how many times we [re]install Outlook for him: he > sporadically >> >>> has issues opening certain messages. >> >>> >> >>> The problem as I observe it, only happens with messages with >> >>> attachments (file or inline HTML, etc). Monitoring the Outlook > Secure >> >>> Temp Folder allows me to see how slowly it is taking to cache the >> >>> attachment. Even for a really small logo, the file name gets > created >> >>> instantly, but it takes seconds to complete the file cache - > during >> >>> which Outlook is unresponsive; typically with only a > partially-drawn >> >>> message window. >> >>> >> >>> The delay cache and draw the window is exponential to how long it >> >>> takes to cache the attachments: Multiply the same attachment, and > the >> >>> time it takes to cache/open takes that much longer. >> >>> >> >>> Another oddity is that as soon as the message window is closed, > the >> >>> contents of the Outlook Secure Temp Folder are emptied - which is > also >> >>> not typical behavior. >> >>> >> >>> I have not had the chance to confirm the OSTF contents, but I have >> >>> heard word that 2 people this week have had a couple of instances > that >> >>> sound cosmetically similar to the issue described above. > Otherwise >> >>> everyone else has been going along just fine. >> >>> >> >>> Any ideas on the problem and or things to check? I am currently >> >>> generating stats with the ExMon util. TIA! >> >>> >> >>> Clients: >> >>> Windows XP SP3 >> >>> Outlook 2003 SP3 (11.8217.8202) >> >>> >> >>> Server: >> >>> Windows 2003 SP2 >> >>> Exchange 2003 SP2 (6.5 - 7623.2) >> >>> >> >>> -- >> >>> ME2 >> >>> >> >>> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam > ~ >> >>> ~ http://www.sunbeltsoftware.com/Ninja > ~ >> >> >> >> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ >> >> ~ http://www.sunbeltsoftware.com/Ninja ~ >> >> >> > >> > >> > >> > -- >> > ME2 >> > >> > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ >> > ~ http://www.sunbeltsoftware.com/Ninja ~ >> > >> > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ >> > ~ http://www.sunbeltsoftware.com/Ninja ~ >> > >> >> >> >> -- >> ME2 >> >> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ >> ~ http://www.sunbeltsoftware.com/Ninja ~ > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ > -- ME2 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
