I guess I could try that, but I'd rather not because the users really like to use that feature for easy addressing of emails. It seems like it may or may not be related to that, as we used the autofill option for several years without these issues.
It just seems to weird that they can send an email without the extra address showing up in the To: field, and then it's somehow added when the email is sent. Evan From: Bob Fronk [mailto:[EMAIL PROTECTED] Sent: Friday, August 22, 2008 7:42 PM To: MS-Exchange Admin Issues Subject: RE: Bizarre Outlook issue.. HELP Have you tried clearing the .nk2 files on the PC? (the "autofill" for Outlook) Close Outlook and delete the .nk2 file on the PC. See if the issue persists afterwards. Bob Fronk [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Evan Brastow [mailto:[EMAIL PROTECTED] Sent: Friday, August 22, 2008 5:21 PM To: MS-Exchange Admin Issues Subject: Bizarre Outlook issue.. HELP Okay, I used to think my users were crazy. Scratch that.. I still think they're crazy, but some weird things are going on with multiple people, so I don't think it's just a simple "user screwed up" issue. For the past few months, several users have been having issues in Outlook (2003) where they either start a new email, or hit reply, and it ADDS an address to the To: field at random. It seems to be an address that an email was previously sent to from that account. What's bad is that it happens with customers. So, for example: 1. I send an email to, say, Joe, talking about how we're having trouble with a job for customer A. 2. Joe replies to my email, yet somehow, a random email address (typically another customer, like customer B) is magically added to the To field. 3. Customer B replies with a "WTH???" email. 4. People look at me with extreme frustration Any ideas what could be causing this? I don't think it's that they're accidentally hitting a key and it's using autocomplete to put a name in. The user that it happened to twice today swore that she checked the To field several times before sending the second email where this occurred (because obviously she was very nervous after it happened the first time.) Thanks, Evan ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
