You could also look for personal distribution list that the user has created.....
On 8/25/08, Evan Brastow <[EMAIL PROTECTED]> wrote: > > I guess I could try that, but I'd rather not because the users really > like to use that feature for easy addressing of emails. It seems like it may > or may not be related to that, as we used the autofill option for several > years without these issues. > > > > It just seems to weird that they can send an email without the extra > address showing up in the To: field, and then it's somehow added when the > email is sent. > > > > Evan > > > > *From:* Bob Fronk [mailto:[EMAIL PROTECTED] > *Sent:* Friday, August 22, 2008 7:42 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bizarre Outlook issue.. HELP > > > > Have you tried clearing the .nk2 files on the PC? (the "autofill" for > Outlook) > > > > Close Outlook and delete the .nk2 file on the PC. See if the issue > persists afterwards. > > > > Bob Fronk > > [EMAIL PROTECTED] <[EMAIL PROTECTED]> > > > > > > > > *From:* Evan Brastow [mailto:[EMAIL PROTECTED] > *Sent:* Friday, August 22, 2008 5:21 PM > *To:* MS-Exchange Admin Issues > *Subject:* Bizarre Outlook issue.. HELP > > > > Okay, I used to think my users were crazy. Scratch that.. I still think > they're crazy, but some weird things are going on with multiple people, so I > don't think it's just a simple "user screwed up" issue. > > > > For the past few months, several users have been having issues in Outlook > (2003) where they either start a new email, or hit reply, and it ADDS an > address to the To: field at random. It seems to be an address that an email > was previously sent to from that account. > > > > What's bad is that it happens with customers. So, for example: > > > > 1. I send an email to, say, Joe, talking about how we're having > trouble with a job for customer A. > > 2. Joe replies to my email, yet somehow, a random email address > (typically another customer, like customer B) is magically added to the To > field. > > 3. Customer B replies with a "WTH???" email. > > 4. People look at me with extreme frustration > > > > Any ideas what could be causing this? I don't think it's that they're > accidentally hitting a key and it's using autocomplete to put a name in. The > user that it happened to twice today swore that she checked the To field > several times before sending the second email where this occurred (because > obviously she was very nervous after it happened the first time.) > > > > Thanks, > > > > Evan > > > > > > > > > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
