Besides the other suggestions, one thing I find a lot when the e-mail always arrives "the next day" is that they've accidentally modified their view. In particular, they have collapsed the - sign next to "Today" (so it shows as a + instead) and simply don't see the messages until they roll into the "Yesterday" group.
If you can't get to their screen, tell them to click the "View" menu and choose "Expand/collapse groups", then "Expand all groups". -Bonnie -----Original Message----- From: Markko Meriniit [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 26, 2008 2:28 AM To: MS-Exchange Admin Issues Subject: User complains that Exchange internal e-mail has huge delay We have Exchange 2007 SP1. E-mail(organization internal mail) was sent yesterday 16:31 and user said that it actually appeared in his mailbox today morning around 9 o'clock. I guess I have only user word for it, because Exchange shows in it's tracking logs the event RECEIVE at 16:31 and right after that event DELIVER where recipient is complaining user. I can't dig any more debug info out from anywhere. We also have Symanteg Mail security 6 but it doesn't show also any errors or events about it. This also doesn't happen regurally so researching it is difficult and I can't make analogical situations happen at will. Any experiences from other people or ideas why this may happen? Thanks, Markko Meriniit ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
