Follow up to original post ... I have had an SRX case open since this original post. The MS engineer has communicated on several different occasions that they expected a release of the rollup #4 the next day, and that it would correct this issue ... these have to date all been followed the next day with an email stating RU#4 was not ready to be released.
________________________________ From: Beahm, Keith Sent: Wednesday, September 03, 2008 11:25 AM To: MS-Exchange Admin Issues Subject: RE: Cisco Unity and Exchange 2007 They did not have an estimate for it's release. That same Cisco forum I sited appeared to have several unanswered requests for this patch that they claimed MS was no longer releasing. I'm opening a ticket with MS now, and will let you know what they say. ________________________________ From: Barsodi.John [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 03, 2008 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Cisco Unity and Exchange 2007 Lovely. Did TAC have any insight as to when SP1 rollup 4 would be released? - John Barsodi From: Beahm, Keith [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 03, 2008 7:55 AM To: MS-Exchange Admin Issues Subject: RE: Cisco Unity and Exchange 2007 Are you referring to WMI, or a Cisco service? When we issue a manual sync from the Unity server the phone responds immediately. This morning we received a reply from the Cisco TAC Engineers that this would be resolved as of E2K7 SP1 update rollup 4, and that it specifically pertained to E2K7 on W2K8. A little additional digging turned up a post to a Cisco Forum that indicated Microsoft had issued a private fix to one user (KB951251). ________________________________ From: James Wells [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 3:46 PM To: MS-Exchange Admin Issues Subject: Re: Cisco Unity and Exchange 2007 Try increasing the log level for the WM Service. That will output lots of info about Exchange (and AD) polling. What happens when you run the SyncMWI tool from the depot? Unity operates just like Blackberry, etc. Just a ton of threads that keep a connection open to every subscriber mailbox, waiting for new messages of the right class to arrive (and be unread). It used to be a COM+ application. *Note that I haven't had the misfortune to worry about Unity for about two years, but I'm assuming that piece of the architecture is the same. --James On Tue, Sep 2, 2008 at 2:45 PM, Glen Johnson <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Maybe not relevant. as we have a different config but out MWI quit working and restarting the 2 CM servers fixed it. Is this something that just started or has it been that way since implementation? From: Beahm, Keith [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Tuesday, September 02, 2008 12:13 PM To: MS-Exchange Admin Issues Subject: Cisco Unity and Exchange 2007 We are experiencing a delay in Message Waiting Indicator (MWI) response times for users homed on Exchange 2007. The MWI delay is 90s for E2K7 users and 0s for E2K3 users, but fully functional beyond that. The Touchtone user Interface (TUI) is fully functional with no delay, and E2K7 users still receive all forwarded and new voice messages from Unity. We have a Cisco TAC case open, but the best they can offer is that the CDO.dll package was not shipped in W2K8. We have applied the CDO update referenced in KB951192, but MWI response has not improved. Single forest, single domain, all DCs are W2K3 R2 x64, all Exchange servers are E2K3 SP2 and E2K7 SP1. All E2K7 SP1 servers are hosted on W2K8 Ent SP1. HUB and CAS implemented in same AD site as CCR mailbox clusters (2 qty). Each CCR cluster is Clariion SAN backed, connected with QLogic. 1 node of each CCR is hosted on ESX v3.50 b98103, and the other node is hosted on a Dell PE 2950s . Both CCR clusters have a SCR replica in separate AD site. For unified messaging we currently use Cisco Call Manager v4.13, and Cisco Unity v5.01. Any suggestions or comments that might assist would be greatly appreciated. Keith Beahm ________________________________ This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. E2K7 HUB Disclaimer Test ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
