It is a new user.OAB? = Outlook Address Book? How/Where do I set OAB diagnostics?
-----Original Message----- From: Neil Hobson [mailto:[EMAIL PROTECTED] Sent: 27 October 2008 10:03 To: MS-Exchange Admin Issues Subject: RE: Outlook 2003 Cache mode issue Is the missing address a new user? If so, it sounds like the OAB hasn't rebuilt correctly or this Outlook user hasn't downloaded the OAB updates. I'd set OAB diagnostics logging to medium or higher then force the OAB to rebuild (be careful if you have a huge organization). Check the event log for any issues. If it rebuilds successfully, make sure this user has downloaded the updates and then check again. -----Original Message----- From: Ellis, John P. [mailto:[EMAIL PROTECTED] Sent: 27 October 2008 09:36 To: MS-Exchange Admin Issues Subject: Outlook 2003 Cache mode issue We have a user who is using Outlook 2003 in Cache mode. He wasn't seeing one address in the GAL(Ex2k3). I got him to untick Cache mode in Outlook and restart the laptop. When he logged back into Outlook the name appeared. Now he is back in Cache mode the name has gone again. Any ideas on why just one address disappears when working in Cache mode? AFAIK, no PDAS are syncing to the laptop. Thanks John ------------------------------------------------------------------- John Ellis Tel (0151) 666 3208 Senior IT Officer Fax (0151) 666 3049 Wirral IT Services [EMAIL PROTECTED] ------------------------------------------------------------------- ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.clearswift.com ********************************************************************** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
