Julio, here is the blackberry KB article, a lot of different suggestions, too 
many to list here but I would suggest running through one by one and see what 
you find.....Thanks.

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01018&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB01018

-----Original Message-----
From: Julio Ochoa [mailto:t...@webjogger.net] 
Sent: Friday, January 23, 2009 9:46 AM
To: MS-Exchange Admin Issues
Subject: BES Messaging Agent Errors

Hi,

I'm seeing some issues in one of the BES servers. Anybody's input would be 
appreciated. 
Here's the environment we're running
Windows 2003 R2 SP1 running on a VPS
Exchange 2003 SP1
BES 4.1.4A

This is a very small environment with about 5 users so that is why the BES is 
installed on the same server as Exchange. We have similar environment running 
without problems, so that is why I'm confident this is supposed to run.

Here's the error:

Event Type:     Error
Event Source:   BlackBerry Messaging Agent MAILHOST Agent 1
Event Category: None
Event ID:       10277
Date:           1/22/2009
Time:           11:31:14 PM
User:           N/A
Computer:       MAILHOST
Description:
BlackBerry Messaging Agent MAILHOST Agent 1 failed to start. Error code 5305

I have made sure all the permissions are correct. I have uninstalled and 
re-installed BES a couple of times. I'm able to add users to BES, but the 
activation hangs there forever. 
Here's for example one of the entries in dispatcher service logs for BES (I 
replaced the user's private info)

[30450] (01/23 10:03:50.273):{0x1C40} {XXXX-XXXX} User unchanged (disp): id=1, 
email=u...@domain.com, device=<none>, routing=<none>, agent=<none>, ext=1, 
wl=0, keys=(0:0:0)

usually there would be a code in the routing and agent fields. 

Has anybody seen this and if so how were you able to deal with it.

thanks!
Julio
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