My first thought would be some kind of filtyering. Is she emailing to a person in your company or another firm?
Steve ________________________________ From: Joe Heaton [mailto:jhea...@etp.ca.gov] Sent: Thursday, January 29, 2009 3:03 PM To: MS-Exchange Admin Issues Subject: Strange e-mail issue with one user Exchange 2k3 Outlook 2k3 I have one user who is experiencing this problem. I have tested from her machine and verified that it is happening. We have had PC changeouts recently, so it's not a problem with her specific machine. Each month, she fills out her timesheet, and e-mails it as an attachment to the time clerk. Or her boss, or someone else in her unit. She opens a new e-mail, fills in the To: and CC: boxes, fills in the Subject line, attaches the timesheet, and hits Send. The message then shows up in her Sent Items, for about 10-15 seconds, then disappears. The recipients never receive the message. It happens only with the timesheets, whether she has one, or her whole unit's timesheets in the message. It's not a size issue, as one timesheet is only a couple hundred KB in size. It is also an intermittent issue, as I have also stood behind her, watching, and sometimes it will work. The strangest part, is that it only happens with timesheets, which are .xls documents. Any other time, attaching any other file, is no problem. Any ideas where I can start to troubleshoot this? Thanks, Joe Heaton AISA Employment Training Panel 1100 J Street, 4th Floor Sacramento, CA 95814 (916) 327-5276 jhea...@etp.ca.gov ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
