The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items.
-----Original Message----- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -----Original Message----- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. ________________________________ From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home..... On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair <chris_bl...@identisys.com> wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? ________________________________ From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ************************************************************************************************** Note: The information contained in this message may be privileged and confidential and protected from disclosure. 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