Note: We have turned on Content Encryption on our handhelds (to meet with
HIPAA requirements). This causes all Caller ID info to be hidden unless the
client is actively logged in to their BB device. You see the phone number
and that is all. Contacts or not.

On Sun, Feb 22, 2009 at 9:19 AM, Sam Cayze <sam.ca...@rollouts.com> wrote:

> Many companies set their PBX and cell phones to display the company name
> for caller id, not the employees name.
> "You call me, and I see your name because that's how it should be
> setup."
>
>
>
> -----Original Message-----
> From: Martin Blackstone [mailto:mblackst...@gmail.com]
> Sent: Sunday, February 22, 2009 8:29 AM
> To: MS-Exchange Admin Issues
> Subject: RE: Copy GAL to outlook contact folder
>
> Have your phones properly configured with caller ID for starters. You
> call me, and I see your name because that's how it should be setup.
> WM/BES/Whatever, having everyone downloaded to your contacts folder is
> awesome for about a month. Then people leave, new people come aboard,
> changes happen and pretty soon it's all stale data. So unless you are in
> this for the long run of maintaining that info, I would take some time
> to show everyone the GAL lookup functions for email and outbound
> calling. And if people want the added stuff, have them do their own or
> let their admins do it.
> 99% of the time I have been asked for this and I explain what happens to
> the data down the road (gets stale) people get it right away.
>
> -----Original Message-----
> From: Matt Plahtinsky [mailto:mplahtin...@gmail.com]
> Sent: Sunday, February 22, 2009 5:30 AM
> To: MS-Exchange Admin Issues
> Subject: Re: Copy GAL to outlook contact folder
>
> Question?  I'm kind of new to managing BES servers.  Are you saying that
> if we are using a BES with a BB device that it can be configured
> to pull from the GAL for incoming calls for caller id.   So far each
> of my users has duplicated our GAL in their contacts for things like
> caller it, and voice dialing.  Is there a better way to do this?
>
> Matt
>
>
>
> On 2/20/09, Sam Cayze <sam.ca...@rollouts.com> wrote:
> > Open GAL, select all, right click, add to contacts?
> >
> > -----Original Message-----
> > From: Troy Meyer [mailto:troy.me...@monacocoach.com]
> > Sent: Friday, February 20, 2009 4:31 PM
> > To: MS-Exchange Admin Issues
> > Subject: RE: Copy GAL to outlook contact folder
> >
> > Did I miss something here, doesn't Outlook automatically show your
> > Exchange server address lists?  You can have only one default GAL per
> > person, but you can have other address lists that are published to
> > Outlook and kept up to date automatically.
> >
> > I can see perhaps copying to local contacts for offline usage, but
> > even then is it really worth the effort when you have Outlook Anywhere
>
> > (RPC via HTTPS) ?
> >
> > Why would a contact list sync only to your smartphones and not
> Outlook?
> >
> > -troy
> >
> >
> > -----Original Message-----
> > From: Gene Giannamore [mailto:gene.giannam...@abideinternational.com]
> > Sent: Friday, February 20, 2009 2:22 PM
> > To: MS-Exchange Admin Issues
> > Subject: Copy GAL to outlook contact folder
> >
> > Is there a way (tool, script, util, program, etc.) that will allow
> > someone to copy the GAL to the outlook contact folder?
> >
> > I am hoping to find a way to update the outlook contact folder with
> > the GAL for our smart phones.  Right now, since most of our users
> > cannot do this themselves, I have to access each user's outlook and
> > add the new GAL entry to their outlook contact folder.
> >
> > Our smart phones (windows mobile, and iphones) sync with our exchange
> > server. And everyone loves the up to date contacts and the contacts
> > are there for when they receive or make a call. I call it mandatory
> > convenience, and I am responsible for making it all work, all the
> > time, especially for the new people.
> >
> >
> >
> > Gene Giannamore
> >
> > Abide International Inc.
> >
> > Technical Support
> >
> > 561 1st Street West
> >
> > Sonoma,Ca.95476
> >
> > (707) 935-1577    Office
> >
> > (707) 935-9387    Fax
> >
> > (707) 766-4185    Cell
> >
> > gene.giannam...@abideinternational.com
> >
> >
> >
> >
> >
> >
> >
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> >
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> >
>
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