Look at his mailbox with pfdavadmin. It will show you things that Outlook may hide from you.
-----Original Message----- From: Rausch, Michael D [mailto:michael.rau...@nwa.com] Sent: Thursday, February 26, 2009 3:08 PM To: MS-Exchange Admin Issues Subject: Messages in "Root" Folder Exchange 2003. We have a user that is getting "You're over your size limit" messages. But if you right click on "Mailbox - Lastname, Firstname" and do Folder Size, it says his mailbox is only consuming about 10% of what the mailbox size limit. But if I look on the Exchange server itself using the console, his mailbox shows as being about 15% over the mailbox size limit. If I move his mailbox, it displays "moving messages. Root (0/705)" and then proceeds to move all of those messages. I am guessing this is where the discrepency lies. Thing is, I can't find any "Root" folder anywhere. Not in his mailbox. If I check actually IN the "Mailbox - Lastname, Firstname" section, there is only one very small message in there. So... Anybody have any idea what this Root folder might be and how I (or the user) might access it? Anybody seen anything like this before? Thanks Mike ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~