It has been a long time since I've seen this behavior, 98 was THE Windows then, and I cannot, for the life of me remember how to fix it. If you click on Mailbox - [username], that is the "root" where the messages are. Ahhh, I got it. Open the mailbox using OWA, then click on the [username] shown at the top of the tree, and you should see the hidden messages. You need to use IE to do this as FF will not show this root folder. Create a new folder, and you can move all those messages there for the user to do with what they will--hopefully not store them in the root folder again <g>.
\\Steve// > -----Original Message----- > From: Rausch, Michael D [mailto:michael.rau...@nwa.com] > Sent: Thursday, February 26, 2009 3:08 PM > To: MS-Exchange Admin Issues > Subject: Messages in "Root" Folder > > Exchange 2003. > > We have a user that is getting "You're over your size limit" messages. > > But if you right click on "Mailbox - Lastname, Firstname" and do Folder Size, it says his > mailbox is only consuming about 10% of what the mailbox size limit. > > But if I look on the Exchange server itself using the console, his mailbox shows as being about > 15% over the mailbox size limit. > > > If I move his mailbox, it displays "moving messages. Root (0/705)" and then proceeds to move > all of those messages. I am guessing this is where the discrepency lies. > > > Thing is, I can't find any "Root" folder anywhere. Not in his mailbox. If I check actually IN > the "Mailbox - Lastname, Firstname" section, there is only one very small message in there. > > So... Anybody have any idea what this Root folder might be and how I (or the user) might > access it? Anybody seen anything like this before? > > Thanks > > Mike ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
