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From: Ralph Smith [mailto:m...@gatewayindustries.org] Sent: 12 March 2009 12:18 To: MS-Exchange Admin Issues Subject: OWA Message Content not displayed I'm hoping someone can point me in the right direction with a problem I am having with Outlook Web Access on a single Exchange 2003 Standard installation. About half the time after the server is rebooted there is a problem that the message content will not display. The message list is visible, but the preview pane is completely blank. Double clicking on a message opens a new window, also completely empty. Sometimes issuing IISreset at the command prompt will 'magically' fix the problem. Other times rebooting the Exchange server fixes it. Other times, like today after several IISresets, and reboots it is still not working. This problem actually started after MessageSolution added their OWA add-in to my system to handle messages that are stubbed by their archiving software. In the past they have remoted into my server and fixed the problem for me, but I have had to wait days for them to fix it, and it is always in the middle of the night because apparently the only people they have who can do this are located in China. They have promised several times to give me instructions on how to fix this, but they never follow through. Is there anything I can look at? Is there a pretty standard way that they might have implemented this add-in that may have some typical things to look at? I know I'm fishing here, but I am not knowledgeable about how OWA and IIS work, and the vendor is almost completely unresponsive. Thanks for any guidance someone might offer. Ralph Smith Confidentiality Notice: ****************** This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, delete and destroy all copies of the original message. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. ______________________________________________________________________ ______________________________________________________________________ This electronic mail message and any attached files contain information intended for the exclusive use of the person(s) to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this message or its contents may be subject to legal restriction or sanction. If you have received this message in error, please notify the sender immediately by electronic mail and delete the original message and any attachments without retaining any copies. _____________________________________________________________________ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
