I haven't had to do any tuning whatsoever on the appliance. A major criteria for detection is based on the reputation of the sender (via Secure Computing's "Trusted Source"), and it is very good at singling out bad guys. That isn't to say that it doesn't do any other evaluations (it actually does something like 20 IIRC), but reputation is a major factor. Clients are able to make their own whitelists for false positives, and there have been few instances where I had to whitelist something at the organizational level (generally needed if the return address is dynamic). Installation service is part of the deal (non-optional as I recall). It did not take him long to get it up and running, but there are a lot of options in there and I don't know that I would have felt comfortable trying to set it up without him there. Bill
________________________________ From: Brian Dugas [mailto:br...@summit-technical.com] Sent: Friday, March 13, 2009 4:24 PM To: MS-Exchange Admin Issues Subject: RE: Anti-SPAM Appliances We use GFI for SPAM control - work decent, but requires alot of tuning. Does Ironport require much in the way of tuning rules for SPAM? Do you really need an installer? From what I have read its almost plug-n-play. Thanks, Brian _______________________________ Brian Dugas MIS Director Summit Technical Services, Inc. bdu...@summit-technical.com 401-736-8323 Ext.1011 www.summit-technical.com ________________________________ From: Theochares, George [mailto:gtheocha...@campbell-trial-lawyers.com] Sent: Friday, March 13, 2009 4:15 PM To: MS-Exchange Admin Issues Subject: RE: Anti-SPAM Appliances Yes, we started using Ironport this January after years of using Trend. No problems at all. Support is great and the users are very happy. The encrpytion feature has become very useful in the legal business. ________________________________ From: Mayo, Bill [mailto:bem...@pittcountync.gov] Sent: Friday, March 13, 2009 4:11 PM To: MS-Exchange Admin Issues Subject: RE: Anti-SPAM Appliances We have an IronMail that we purchased a little over a year ago. We had major problems with spam at that time (our software solution wasn't cutting it), and the IronMail eliminated them. Having spam sneak through is relatively (legit to spam ratio) rare these days. The installer was a real pro, and little administration is required. We haven't had many issues, but when they arise, their support has been very responsive. Bill ________________________________ From: Brian Dugas [mailto:br...@summit-technical.com] Sent: Friday, March 13, 2009 3:10 PM To: MS-Exchange Admin Issues Subject: Anti-SPAM Appliances Hello Everyone - Does anyone out there use the Ironport appliance? If so, what are your thoughts. Thanks, Brian ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
