Agree with running EBPA..... Good advice. On Tue, Mar 31, 2009 at 1:55 PM, Dahl, Peter <peter.d...@yum.com> wrote: > You have multiple symptoms that may or may not be related. I would start by > running the Exchange Best Practices Analyzer to verify if the Exchange > server configuration is as you expect. I would also gather performance log > data to determine where the bottleneck is occurring. I am not sure what > version of Exchange you are running but these links may be helpful. > > > > Exchange 2003 Performance Troubleshooting Document: > > http://technet.microsoft.com/en-us/library/aa997270(EXCHG.65).aspx > > Exchange Server 2003 Performance: Ten Things to Think About > > http://technet.microsoft.com/en-us/library/aa996023(EXCHG.65).aspx > > > > Exchange 2007 Performance Counters and Thresholds > > http://msexchangeteam.com/archive/2008/07/01/449113.aspx > > Performance Issues - Applies to: Exchange Server 2007 SP1, Exchange Server > 2007 > > http://technet.microsoft.com/en-us/library/bb397229.aspx > > > > > > > > From: Chris Larson [mailto:chr...@xp.etowns.net] > Sent: Tuesday, March 31, 2009 10:47 AM > > To: MS-Exchange Admin Issues > Subject: Re: Item could not be opened error - Items stuck in queue > > > > Also I ran eseutil /k and /g on all of the stores and everything seems to be > okay. > > ----- Original Message ----- > From: "Chris Larson" <chr...@xp.etowns.net> > To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com> > Sent: Tuesday, March 31, 2009 9:42:05 AM GMT -06:00 US/Canada Central > Subject: Item could not be opened error - Items stuck in queue > > Hi, > > We have two exchange systems and we have an issue where certain e-mail are > stuck at a retry status in our connector queue. These items will show > numerous retries, but I can't see anything other that the message that the > "Item could not be opened" down in the bottom of the queue viewer. > > There is also an issue with the users systems being very slow. Especially in > the morning. Outlook will be at a "Not Responding" status for 30 to 120 > minutes. > > I have spent a lot of time trying to troubleshoot this and frankly everyone > is pretty ticked off at this point. > > System setup. > > Exchange server #1: > > Runs fetchmail scripts to pull in mail from POP3 accounts at ISP and > delivers to local SMTP for distribution > Hosts account that we use to archive a copy of all e-mails from all > accounts. > Public folders stored here > > Exchange server #2 > > All user accounts hosted on this server - copies of all e-mail are sent to > account on serer #1 > All clients running Outlook 2007 > > > > > > > > > > DISCLAIMER: > This communication is confidential and may be legally privileged. If you are > not the intended recipient, (i) please do not read or disclose to others, > (ii) please notify the sender by reply mail, and (iii) please delete this > communication from your system. Failure to follow this process may be > unlawful. Thank you for your cooperation. > >
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