Usually emptying the cache which forces a re-synchronization does the trick.

-Scott

From: Alex Fontana [mailto:afontana...@gmail.com]
Sent: Tuesday, May 26, 2009 1:31 PM
To: MS-Exchange Admin Issues
Subject: Re: Entourage Problems

Any luck using a new profile in Entourage or trying to re-synch the database in 
Entourage...forget the exact terminology they use.  Entourage just uses OWA so 
if that's working it should work, unless you are running the beta which uses 
EWS, but even then if you're not seeing errors it seems to me Entourage just 
needs a swift kick.  I've seen many cases where that was necessary.
On Thu, May 21, 2009 at 8:50 AM, Matthew Bullock 
<mbull...@root9.com<mailto:mbull...@root9.com>> wrote:

Thanks, I'll give it a try.



-mb



From: Glaman, Mark [mailto:mdgla...@bechtel.com<mailto:mdgla...@bechtel.com>]
Sent: Thursday, May 21, 2009 8:18 AM

To: MS-Exchange Admin Issues
Subject: RE: Entourage Problems



try this Microsoft group.  I have had good luck.



http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.mac.office.entourage&cat=en_US_2ba2a279-4301-4979-8491-5dc3ada8f137&lang=en&cr=US



________________________________

From: Matthew Bullock [mailto:mbull...@root9.com<mailto:mbull...@root9.com>]
Posted At: Wednesday, May 20, 2009 9:54 PM
Posted To: Exchange List
Conversation: Entourage Problems
Subject: Entourage Problems

I've had an Exchange 2007 environment set up for a couple months now, and 
everything was working great - Outlook Anywhere, OWA, ActiveSync, and one guy 
(the boss) with a Mac and Entourage.  Yesterday we had a power outage, and even 
though one of the CAS/HUB and one of the SCC mailbox nodes were powered down 
gracefully, the other two weren't.



Everything came back up ok, DB's were fine, but Outlook Anywhere had some 
problems with the certificate, and the Entourage client stopped syncing.  OWA 
and ActiveSync continued working fine though.  I removed and re-imported the 
UCC certs on the CAS servers and Outlook Anywhere was happy again, but I still 
can't get Entourage working.



Does anyone know any good docs on getting Entourage working properly with 
Exchange 2007, and the permission required on all the IIS virtual directories?  
All servers are on Windows 2008.



Also, does anyone have any tips on troubleshooting in Entourage?  It isn't 
giving me any errors, and depending on how the account settings are, will 
either say (not connected) or will do nothing at all.  I have no idea what its 
having trouble with.



Thanks,



-mb










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