Bonnie, No, we're not using roaming profiles and I checked to make sure that they weren't in cached mode. BJ
No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. ________________________________ From: Miller Bonnie L. <mille...@mukilteo.wednet.edu> To: MS-Exchange Admin Issues <exchangelist@lyris.sunbelt-software.com> Sent: Wednesday, July 1, 2009 10:57:27 AM Subject: RE: Outlook 2k3 Nickname file disappearing Are you using roaming profiles? If so, they might not be loading/unloading properly. From:King's Kid [mailto:kingskid1002...@yahoo.com] Sent: Wednesday, July 01, 2009 8:10 AM To: MS-Exchange Admin Issues Subject: Outlook 2k3 Nickname file disappearing Hi all, I know that this isn't strickly an Exchange question. I have two clients that their nickname files keep disappearing. Initially I thought it was user error since one of the users is not very technical. But it has started happening with another user. I've checked all the settings on both machines and can't see anything out of ordinary. I've Goggled and also check KB article on Microsoft's website and can't seem to find anything specific. Has anyone had this happen, other than the user deleting the file? BJ No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced.