Thinking aloud too:
-------------------
OP already said it was not blacklisted.

Unlikely to be a TLS issue as the handshake would cough immediately.

Possibly SMTP recipient problem but it is a large outfit with plenty of
servers.

Time zone unlikely to be a factor as it is going from Boston to Toronto
which, as I remember is only several hundred miles...

Sympatico looks like it is tied to MSN ~ not a blocked keyword in the
Sonicwall?

--
Peter van Houten

On the 14/07/2009 22:23, Wulff Jr, Ronald J. wrote the following:
Sender domain could be blacklisted

Recipient might be expecting TLS

Recipient might be having SMTP server issues.

Way too many things to guess really

*Ronald Wulff Jr*
412.288.3601
rwu...@reedsmith.com <mailto:rwu...@reedsmith.com>

Reed Smith LLP
20 Stanwix St

Suite 1200
Pittsburgh, PA 15222

*From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net]
*Sent:* Tuesday, July 14, 2009 4:17 PM
*To:* MS-Exchange Admin Issues
*Subject:* RE: Can't Deliver to one Domian

“Could not deliver the message in the time limit specified. Please retry
or contact your administrator.”

Usually means it gave up after multiple temporary failures and retries.
Bad address is a permanent failure.

I’m betting on a network, dns, or firewall problem.

------------------------------------------------------------------------

*From:* Don Guyer [mailto:don.gu...@prufoxroach.com]
*Sent:* Tuesday, July 14, 2009 3:12 PM
*To:* MS-Exchange Admin Issues
*Subject:* RE: Can't Deliver to one Domian

Now that I’ve read the error again, it looks like it was 12 hours time
difference.

If it reached the destination server with an unknown/bad address, it
should’ve replied immediately. Unless we’re talking about a part of the
world that has a 12 hour time difference.

Details always help.

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

don.gu...@prufoxroach.com <mailto:don.gu...@prufoxroach.com>

*From:* Jonathan Link [mailto:jonathan.l...@gmail.com]
*Sent:* Tuesday, July 14, 2009 4:07 PM
*To:* MS-Exchange Admin Issues
*Subject:* Re: Can't Deliver to one Domian

Or 9 times out of 10 when a user shows me this, I ask if they've
verified the email address. This domain and rr are really bad with these
generic messages when in actuality it's not a valid email address.



On Tue, Jul 14, 2009 at 3:53 PM, Don Guyer <don.gu...@prufoxroach.com
<mailto:don.gu...@prufoxroach.com>> wrote:

Looks like it tried for 24 hours and gave up. Probably network/DNS
related. Did this work before?

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

don.gu...@prufoxroach.com <mailto:don.gu...@prufoxroach.com>

*From:* Lynden A. Philadelphia
[mailto:lphiladelp...@philadelphiagroup.com
<mailto:lphiladelp...@philadelphiagroup.com>]
*Sent:* Tuesday, July 14, 2009 3:36 PM
*To:* MS-Exchange Admin Issues
*Subject:* RE: Can't Deliver to one Domian

Below is what we get back

Your message did not reach some or all of the intended recipients.

Subject: FW: Please confirm if you receive -Jul13/09 11:00am

Sent: 13/07/2009 2:54 PM

The following recipient(s) cannot be reached:

n...@sympatico.ca <mailto:n...@sympatico.ca> on 14/07/2009 2:57 AM

Could not deliver the message in the time limit specified. Please retry
or contact your administrator.

------------------------------------------------------------------------

*From:* Lynden A. Philadelphia
[mailto:lphiladelp...@philadelphiagroup.com
<mailto:lphiladelp...@philadelphiagroup.com>]
*Sent:* Fri 10/07/2009 1:46 PM
*To:* MS-Exchange Admin Issues
*Subject:* Can't Deliver to one Domian

I have a SBS 2003; for some reason users in that office can's deliver to
Sympatico.ca domain. we can deliver to any other domain without any
issue. I have checked exchange and the sonicwall an can not see anything.

I should also mention that Bell is the ISP in question and no black
listing is in place.

Can some one help?

Lynden

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