You need to have a close look at Blackberry KB05382. The long and short of it is that OTA synchronization from Entourage users is not supported by RIM. You need to be using PocketMac for Blackberry. See Blackberry KB04827.
________________________________________ From: David.Ricci [david.ri...@hwinstitute.com] Sent: Wednesday, July 15, 2009 7:56 AM To: MS-Exchange Admin Issues Subject: RE: another Calendar Question I do thank you as always I have two computers with that David SERVICE. INNOVATION. RESULTS. -----Original Message----- From: Michael B. Smith [mailto:mich...@owa.smithcons.com] Sent: Tuesday, July 14, 2009 11:45 AM To: MS-Exchange Admin Issues Subject: RE: another Calendar Question Another very worthwhile question to ask is whether you have any Macintosh computers with Entourage involved in your environment. If so, not only are these types of problems known, they are well documented by RIM. ________________________________________ From: Doug Gallimore [doug.gallim...@match.com] Sent: Monday, July 13, 2009 4:52 PM To: MS-Exchange Admin Issues Subject: RE: another Calendar Question David, I agree that delegate users probably shouldn't be on cached mode, but strongly urge you to read this article about BES and Exchange before you change all your community to NON-cached mode. http://crackberry.com/blackberry-slowness-exchange-environment A lot of the exchange latency that can cause issues with message delivery to blackberry devices can be attributed to not properly sizing your exchange servers vs. your blackberry servers or NOT using cached mode. Food for thought. Douglas From: David.Ricci [mailto:david.ri...@hwinstitute.com] Sent: Monday, July 13, 2009 1:59 PM To: MS-Exchange Admin Issues Subject: RE: another Calendar Question Thank you and yes I am patched on Bes 4.1.6 now. I am changing people to non cached mode. David SERVICE. INNOVATION. RESULTS. From: Knoch, James W [mailto:james.kn...@intergraph.com] Sent: Monday, July 13, 2009 11:53 AM To: MS-Exchange Admin Issues Subject: RE: another Calendar Question Do you have a Blackberry server? If so what version, what service pack, etc? There was some calendar issues with earlier versions of 4.1. Also, are your exec admin team delegates and get copied on the exec meeting requests? If so, how many of them are in Cached Mode? If the admin team accepts/rejects a meeting request, it won't sync until their client does a Send/Receive (from my testing experience). Also, I have seen cases where something wouldn't get published or conflict. Also, they would also cause "Tentative" meeting requests. I had to change most of our admins to Online Mode in order to fix most of the problems (mainly with Resource Accounts). James From: David.Ricci [mailto:david.ri...@hwinstitute.com] Sent: Monday, July 13, 2009 9:37 AM To: MS-Exchange Admin Issues Subject: another Calendar Question The problem will not go away. Disappearing or duplicating calendar entries. I have Exchange 2003 sp2 and I feel should be patched. I do have an exec admin team that watch 10 execs calendars. I thought maybe there was a limit to how many people should look at or something to that affect. Thank you for any advice. David
