We do have a nightly job (1-5AM), and the retention was set to 14 day����� but 
those items should not count towards mailbox quotas, nor should they be visible 
to the clien�����folder siz���� view.

From: John Cook [mailto:john.c...@pfsf.org]
Sent: Tuesday, August 11, 2009 11:55 AM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder

Deleted items retention. See what your retention period is. Do you have nightly 
mailbox cleanup running on the server?

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell     (352) 215-6944
Fax     (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 12:51 PM
To: MS-Exchange Admin Issues
Subject: System says user has 250MB in sent folder

I have a user whose mailbox reports 250 MB in their Sent items, but there are 
no items visible in the Outlook 2007 client.  The Exchange 2007 mailbox server 
(via properties of the user) confirms that the user has a total mailbox size 
that would confirm the 250MB in Sent items.  I have moved the mailbox 
successfully between DBs (so it cant be a corrupt item issue), and I have also 
deleted all local OST and OAB files at the client.  Nothing seems to clear 
t����ghos sent items, and we impose mailbox quotas in our environment so this 
is an issue.

Any suggestions or comments would be appreciated.



Keith D. Beahm
Network Engineer

Stinson Morrison Hecker LLP
1201 Walnut Street, Suite 2900
Kansas City, MO 64106-2150
Direct: (816) 691-3374
Fax: (816) 412-1022

kbe...@stinson.com

www.stinson.com<http://www.stinson.com/>


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