We do have a nightly job (1-5AM), and the retention was set to 14 day����� but those items should not count towards mailbox quotas, nor should they be visible to the clien�����folder siz���� view.
From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear t����ghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.com<http://www.stinson.com/> Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.