Thank you John. OWA also displays no contents in the Sent items.
From: Barsodi.John [mailto:john.bars...@igt.com] Sent: Tuesday, August 11, 2009 12:11 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder If you already have Full Mbx access, just log into your mailbox and click your name/drop down at the top right of your OWA client and input the name of the user whose mailbox you want to open and it will open properly in a new window. Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 10:05 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe I just took a brain vacation (that would be super actually), but in E2K3 I used the https://owa-server/exchange/username format, and in E2K7 that format is not viable on the CAS server. The user is not on shift yet, or I would have them use OWA to verify what can be seen or not seen. From: Barsodi.John [mailto:john.bars...@igt.com] Sent: Tuesday, August 11, 2009 12:00 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Perhaps a OLK filtered view? What does OWA show? Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 9:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cat be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.com<http://www.stinson.com/> Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others.