How about a RBL? Do you use any of these? I had that happen to me that we couldn't send any mail to only one other company due to the fact that they were blacklisted for a day at one point. Removed the RBL and boom, the mail went through.
On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer <kplum...@nje.com> wrote: > I forwarded the message to my Gmail account, and forwarded it from there > back into the internal recipient. No problem. It appears to be specifically > from this one sender to this one internal recipient and only if the sender > attaches a file of any size or type. > > > > I’m now simply waiting for the sender to try and send a message to the > internal recipient so I can see what the SMTP logs show. I think I’m stuck > until that happens. > > > > Kyle B. Plummer > ------------------------------ > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:32 PM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > The 5.2.1 typically indicates that it’s a size issue. Are you sure he > doesn’t have something set up locally? Can you send him an attachment of > the same size or the same attachment? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 11:28 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Tried that. Same result. I can send an e-mail to the “sender” and the > internal recipient, and have the “sender” reply back with an attachment – I > get the message, but the other internal recipient does not. The “sender” > gets the same bounce message. > > > > Working on the SMTP logs now. Just waiting for the “sender” to try again. > > > > Kyle B. Plummer > ------------------------------ > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:05 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Have them reply to a message originally sent from the intended recipient > with the attachment? > > > > -Paul > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 10:13 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > He’s actually trying to receive a message from someone outside the Exchange > org. I do not know how the sender is addressing the message. > > > > Kyle B. Plummer > ------------------------------ > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:47 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Is he addressing it out of the GAL, a local AB, or a nickname resolution? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:38 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Not really. The receiving message size limit is set to use the default, > which is roughly 15MB (today’s attachment was 50KB). Message restrictions > are set to accept messages from everyone. > > > > Kyle B. Plummer > ------------------------------ > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:29 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Are there any delivery restrictions on the recipient’s mailbox? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:24 AM > *To:* MS-Exchange Admin Issues > *Subject:* Bounce message puzzler > > > > I’m hoping some of the brilliant people on this list can help. E-mails from > just one of our clients is bounced every time he sends a message with an > attachment to a specific person in our firm with the following error: > > > > Your message did not reach some or all of the intended recipients. > > Subject: February Financials > > Sent: 3/10/2010 8:28 AM > > The following recipient(s) could not be reached: > > *Recipient* on 3/10/2010 8:22 AM > > The message reached the recipient's e-mail system, but delivery > was refused. Attempt to resend the message. If it still fails, contact > your system administrator. > > <*mailserver* #5.2.1> > > > > > > I am running Exchange 2003 with service pack 2 installed. The sender can > send the message to me and I receive it. The sender can send the e-mail to > another person in his firm, and that person can forward it to the recipient > no problem. I do not believe it’s a mail server issue; more likely it has to > do with the specific recipient. The message size is well within the limits, > so is the recipient’s mailbox size. The recipient has a SID. > > > > What else can I check? > > > > Thank you in advance, > > > > Kyle B. Plummer > > > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or > the person responsible for delivering the e-mail to the intended recipient, > be advised that you have received this e-mail in error and that any use, > dissemination, forwarding, printing, or copying of this e-mail and any file > attachments is strictly prohibited. If you have received this e-mail in > error, please immediately notify us by telephone toll-free at (866) > 841-6888 or by reply e-mail to the sender. You must destroy the original > transmission and its contents. You will be reimbursed for reasonable costs > incurred in notifying us. > > ************************************************************************************************** > > Note: > > The information contained in this message may be privileged and confidential > and > > protected from disclosure. If the reader of this message is not the intended > > recipient, or an employee or agent responsible for delivering this message to > > the intended recipient, you are hereby notified that any dissemination, > > distribution or copying of this communication is strictly prohibited. If you > > have received this communication in error, please notify us immediately by > > replying to the message and deleting it from your computer. > > ************************************************************************************************** > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or > the person responsible for delivering the e-mail to the intended recipient, > be advised that you have received this e-mail in error and that any use, > dissemination, forwarding, printing, or copying of this e-mail and any file > attachments is strictly prohibited. If you have received this e-mail in > error, please immediately notify us by telephone toll-free at (866) > 841-6888 or by reply e-mail to the sender. You must destroy the original > transmission and its contents. You will be reimbursed for reasonable costs > incurred in notifying us. > > ************************************************************************************************** > > Note: > > The information contained in this message may be privileged and confidential > and > > protected from disclosure. If the reader of this message is not the intended > > recipient, or an employee or agent responsible for delivering this message to > > the intended recipient, you are hereby notified that any dissemination, > > distribution or copying of this communication is strictly prohibited. If you > > have received this communication in error, please notify us immediately by > > replying to the message and deleting it from your computer. > > ************************************************************************************************** > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or > the person responsible for delivering the e-mail to the intended recipient, > be advised that you have received this e-mail in error and that any use, > dissemination, forwarding, printing, or copying of this e-mail and any file > attachments is strictly prohibited. If you have received this e-mail in > error, please immediately notify us by telephone toll-free at (866) > 841-6888 or by reply e-mail to the sender. You must destroy the original > transmission and its contents. You will be reimbursed for reasonable costs > incurred in notifying us. > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or > the person responsible for delivering the e-mail to the intended recipient, > be advised that you have received this e-mail in error and that any use, > dissemination, forwarding, printing, or copying of this e-mail and any file > attachments is strictly prohibited. If you have received this e-mail in > error, please immediately notify us by telephone toll-free at (866) > 841-6888 or by reply e-mail to the sender. You must destroy the original > transmission and its contents. You will be reimbursed for reasonable costs > incurred in notifying us. > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or > the person responsible for delivering the e-mail to the intended recipient, > be advised that you have received this e-mail in error and that any use, > dissemination, forwarding, printing, or copying of this e-mail and any file > attachments is strictly prohibited. If you have received this e-mail in > error, please immediately notify us by telephone toll-free at (866) > 841-6888 or by reply e-mail to the sender. You must destroy the original > transmission and its contents. You will be reimbursed for reasonable costs > incurred in notifying us. >
