Please verify that your CDO.DLL and MAPI32.DLL are matching versions on your Exchange server as well as BES.
If not, update one to match. From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Friday, May 07, 2010 12:40 PM To: MS-Exchange Admin Issues Subject: RE: Slightly OT: Blackberry Issue go for contacts cleaner everyone says thats the best (and for 3 bucks you cant beat it) Also if you recently downloaded and installed BESexpress when you registered the device you automatically get a FREE tech support incident from BB Jean-Paul Natola _____ Date: Fri, 7 May 2010 15:31:08 -0400 Subject: Re: Slightly OT: Blackberry Issue From: sms...@gmail.com To: exchangelist@lyris.sunbelt-software.com Thx, but there were no subfolders On Fri, May 7, 2010 at 3:06 PM, Jean-Paul natola <jnat...@hotmail.com> wrote: see if this helps http://www.blackberry.com/btsc/search.do?cmd=displayKC <http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalI d=KB04227&sliceId=SAL_Public&dialogID=155864970&stateId=1%200%20155866781> &docType=kc&externalId=KB04227&sliceId=SAL_Public&dialogID=155864970&stateId =1%200%20155866781 Jean-Paul Natola _____ Date: Fri, 7 May 2010 14:35:38 -0400 Subject: Re: Slightly OT: Blackberry Issue From: sms...@gmail.com To: exchangelist@lyris.sunbelt-software.com We wiped and reactivated twice. First time there was the duplicate contact problem, second time it went well. Thx for the suggestions and help On Fri, May 7, 2010 at 11:08 AM, <pramatow...@mediageneral.com> wrote: Have seen that here with express and 5.0 Reactivation without wiping the dev causes it but we also saw it happen if the user was not removed from the server. A combination of device wipe with remove/re-add did the trick. /Never saw dupes in Outlook, was just the BB New BB Express server. One high level exec using it just fine. No problems. Second high level exec just wiped his BB. Then we created his activation password. He activated and his mail synced fine, but his contacts are doubled and sometimes tripled, or more? -- smsadm _____ The New Busy is not the old busy. Search, chat and e-mail from your inbox. Get started. -- smsadm _____ The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with Hotmail. Get busy. <http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID2 8326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5>
